Surgery Scheduler – Trauma Office

75 Arch Street, Suite 406

Akron, OH 44304

Summa Health System is recognized as one of the region’s top employers by a number of third party organizations, including NorthCoast 99. Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our patients and families commitment to our philosophy of servant leadership, collegial working relationships at every level of the organization and competitive pay and benefits.

Summary

Responsible for scheduling all inpatient and outpatient surgery and medical procedures, tests and studies ordered by the physician. Provides support and communicates necessary information to patients and physicians regarding surgery scheduling.

Formal Education Required

• High school education or equivalent; Post-high school level coursework in healthcare or related field preferred.

Experience And Training Required

• Computer experience – proficient in MS Word – MS Excel, MS Power Point preferred.
• One or more years experience in medical office or clinical setting.
• Knowledge of medical terminology.

Other Skills, Competencies And Qualifications

• Must maintain confidentiality of patient, employee, or financial records.
• Skill in interpersonal communication to effectively interact in person and over the telephone with patients, visitors, physicians, and hospital personnel.
• Skill in alphabetical/numerical filing.
• Microcomputer proficiency including at least MS Word; and willingness and ability to acquire such skill to operate application packages used by department (e.g., to enter and retrieve data, register and schedule patients, enter charges, and/or type routine correspondence).
• Ability to perform in a work team environment.
• Ability to effectively interact with all populations of patients/customers with an understanding of their needs for self-respect and dignity.
• Assumes accountability for demonstrating behaviors consistent with the customer service policy.
• Consistently demonstrates excellence in attendance, timeliness, and reliability.

Level Of Physical Demands

• May exert up to 50 pounds of force occasionally and/or a negligible amount of force frequently.
• Prolonged sitting, standing or walking for extended periods of time. Some bending, stopping, and stretching may be required.
• Working under deadlines and pressure.

Equal Opportunity Employer/Veterans/Disabled

$19.04/hr – $22.85/hr