Assistant Accommodation Manager

About The Diamond Coast

Located in Enniscrone, The Diamond Coast Hotel commands a prime location overlooking the breathtaking Enniscrone championship golf course, dune lands and stunning five kilometres of golden beaches, perfect for water sports, swimming and long walks. The luxury accommodation at the Diamond Coast Hotel comprises of 99 well appointed, spacious and tastefully decorated guest rooms. Many guest rooms enjoy views over Enniscrone Golf Course and the stunning dunes.

The Coral Restaurant at the Diamond Coast Hotel offers a warm welcome, excellent cuisine, great wines, relaxing surroundings and friendly hotel staff to attend to your every need. Additional facilities include a crystal adorned banqueting suite perfect for your wedding day, seating up to 400 guests, meeting rooms and Stir Bistro.

About Windward Management

Diamond Coast Hotel is managed by Windward Management.

Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.

Join us today as an Assistant Accommodation Manager!

About The Role

Tasks & Responsibilities

• To assist the Accommodation Manager
• To ensure appropriate quality standards are always documented and adhered to and regularly reviewed to consider changing customer requirements.
• To promote good team relations in the department ensuring fairness and consistency in all dealings with team members.
• To adhere to all Human Resource Management procedures and develop these as required.
• To be aware of relevant competitor information and market changes and to initiate changes to our services where appropriate.
• To draw up rosters on a weekly basis in line with business needs.
• To hold daily team briefings in the department to ensure effective communication.
• To always ensure a high level of hygiene throughout the department
• To ensure an appropriate and comprehensive customer feedback system is in operation and the results are reflected in services and training.
• To ensure the upkeep and maintenance of area of responsibility i.e., equipment, furniture and fittings ensuring an effective preventative maintenance system and schedule is in operation.
• To ensure effective stock control systems are in place in area of responsibility.
• Skills/Experience to include but are not limited to:
• At least 2 years experience in a similar role
• Must be organised and efficient
• Flexibility and a proactive approach is a must in this role.

Excellent communication and customer service skills

Perks And Benefits Of Working At Diamond Coast Hotel

• Very competitive salary
• Discounted leisure centre membership
• Complimentary, high quality meals on duty
• Complimentary barista-style coffee
• Discounted rates in Windward properties for you as well as friends and family
• Refer-a-friend scheme
• Training and development opportunities dedicated to your development
• Employee awards & staff recognition scheme including employee of the month, team recognition days and random treat days
• Cycle-to-work scheme
• Employee Assistance Programme
• Digital Wellness Programme

Required Criteria

Skills Needed

About The Company

Since its inception in 2007, Windward Management Limited has built a reputation for excellence in hotel management. With headquarters in Dublin, the company provides tailored solutions for hotel owners, including operations, marketing, and financial management. Windward’s team is driven by a passion for delivering exceptional guest experiences while ensuring each property achieves its full potential. Recognized for its dedication to innovation and operational success, the company is equally committed to investing in its people. Professionals joining Windward Management will become part of a supportive and dynamic environment, with abundant opportunities to grow and excel within a thriving sector.

Company Culture

At Windward Management, people are at the heart of success. The company nurtures a culture rooted in respect, collaboration, and a shared commitment to excellence. Employees are empowered to innovate and contribute to meaningful outcomes while enjoying a strong focus on work-life balance. Windward fosters professional growth through tailored development opportunities, ensuring each team member can achieve their career aspirations. This positive, inclusive workplace values individual contributions, encourages open communication, and celebrates success collectively. For hospitality professionals seeking a rewarding career in an environment where their efforts truly matter, Windward Management offers an exceptional opportunity to thrive.

Company Benefits

Windward Management Limited understands the value of its people and offers a benefits package designed to support and reward its employees. Competitive salaries are complemented by a supportive work environment that prioritizes work-life balance and career development. Team members benefit from opportunities to learn, grow, and advance in their careers, with access to mentoring and professional training programs. The company places a strong emphasis on employee well-being, fostering a culture of mutual respect and collaboration. For candidates looking for a career that combines growth, fulfillment, and an opportunity to make an impact, Windward Management provides an ideal platform.

Salary

Not disclosed