Editor I, Rufus Editorial

The Amazon Rufus Editorial team is seeking an Editor who is passionate about the intersection of language and technology. This is an opportunity to join the high-performing team behind Amazon’s new generative AI-powered shopping assistant. Rufus makes it easy for customers to find and discover the best products to meet their unique needs by helping with product research, providing comparisons and recommendations, answering specific product questions, and more. This role is inherently high-visibility and highly cross-functional, requiring collaboration and influence across product, design, science, and engineering.

A successful candidate will thrive in ambiguity and care deeply about crafting short-form content that is clear, concise, and relatable. This person will have a knack for simplifying complex statements and revel in the opportunity to create and implement style and tone guidelines. Part writer and part editor, this person will train our AI models to deliver delightful conversational experiences through writing, editing, evaluation, and prompt engineering.

This role requires exceptional written and oral communication skills, excellent judgment, strong interpersonal skills, deep curiosity about how things work, and a passion for serving customers. You must enjoy context-switching and partnering at all levels of the organization to deliver results. This is an opportunity to gain valuable experience in the growing field of artificial intelligence and its application in diverse business settings.

Key job responsibilities

• Write, edit, and annotate short-form content that will be used to train our AI models.
• Use prompt generation and Reinforcement Learning with Human Feedback (RLHF) to improve the fluency of our AI models.
• Uphold quality, style, and tone guidelines, while using customer feedback to continually improve our ability to be helpful and truthful.
• Work closely and collaboratively with product and tech stakeholders to prioritize projects and meet deadlines.

Basic Qualifications

• 3+ years of writing and editing experience
• Bachelor’s Degree in English, Journalism, Communications, or comparable fields

Preferred Qualifications

• Experience working cross-functionally to drive product improvements
• Working knowledge of the Chicago Manual of Style

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $47,800/year in our lowest geographic market up to $102,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Company – Amazon.com Services LLC

Job ID: A2884785