Marketing and Communications Officer

QAA is the UK’s independent quality body for tertiary education, and our purpose is to ensure that students and learners experience the highest possible quality of education. We have changed to meet the evolving needs of a sector that has undergone reform across all nations of the UK.

We are the UK’s authority on quality and standards, acting as custodian on behalf of the sector of reference points including the UK Quality Code for Higher Education, Subject Benchmark Statements, and the Frameworks for Higher Education Qualifications.?

Throughout the UK we are the trusted partner of governments and funding bodies. In Scotland, Wales, and Northern Ireland, we work in collaboration with the sector to meet the needs of each nation. In England, our highly successful membership programme provides a rich source of resources to strategic leads, quality specialists and students and learners alike. Globally we are recognised as one of the world’s leading quality bodies and support the UK sector as it welcomes international students and extends its reach through transnational education.

We are a world-leading quality agency with unmatched experience of providing impartial regulatory and collaborative quality assurance and enhancement. We support universities and colleges in working with students and learners, governments, funders and regulatory bodies to evidence and enhance the excellent quality and high standards of the education they provide.

We are a remote first organisation and encourage day-to-day flexibility. It’s important to us that our working environment enables us to deliver our services in a way and location that provides the best outcomes for our stakeholders and customers and meets their expectations. Alongside this we want individuals and teams to feel empowered to work where, when, and how they want, providing that business needs are met.

Position:

As a vital member of our Marketing and Communications team, you’ll be at the heart of our marketing efforts—collating and disseminating content across a range of platforms. You’ll play a key role in executing our marketing and communications strategy, ensuring our messaging is clear, consistent, and audience driven. Working closely with internal stakeholders, you’ll develop engaging campaigns that support our goals of member engagement, lead generation, and brand awareness.

This is a fantastic opportunity for someone looking to grow their skills in marketing and communications while making a tangible impact.

Requirements:

You are someone with experience in marketing and communications with a proven ability to create compelling content tailored to diverse audiences across multiple channels. Strong organisational skills are essential, along with the capability to manage multiple tasks and meet deadlines. You will be a collaborative team player with excellent interpersonal and communication skills, who is comfortable working with digital marketing tools, CRM systems (e.g., Salesforce), and content management systems (CMS). Familiarity with GDPR and data privacy best practices is desirable, and a keen eye for detail, as well as a commitment to producing high-quality outputs, will set you apart.

More information about this role can be found in the job description. If you would like more information in advance of applying please contact [email protected]

The closing date for applications is Sunday 16 February 2025. If you are interested in the vacancy do not hesitate to apply; based on response rate and calibre of applications we may close this vacancy early.?

Other information:

Position: Marketing and Communications Officer

Location: We offer employees the opportunity to work flexibly from home, providing it is within the UK. [There will be a need to visit higher education providers in this role.]

Job type: Full-time

Hours: 35 hours per week, flexible working available

Band:

Salary:£23,102 – £29,136 per annum, dependent upon knowledge, skills and experience, plus excellent benefits

Closing date: Sunday 16 February 2025

To apply, please create a profile on our recruitment portal and submit your CV with a covering letter outlining your experience. Only applications which include a CV, and a cover letter will be considered for the role.

QAA recognises the positive benefits of equity, diversity and inclusion. Our aim is to be truly representative of all sections of society, and for all to feel respected, free to be themselves no matter what their identity or background, and able to give their best. We value the differences that a variety of backgrounds, experiences, perspectives and skills brings and strongly encourage suitably qualified applicants to apply and join us.

We are committed to ensuring accessibility for all applicants. If you need any reasonable adjustments to participate in the recruitment process, please [email protected]. We are committed to working with all to understand what accommodations are necessary to ensure a fair and accessible process.

If you have not heard from QAA within three weeks of the closing date for this vacancy, then your application has not been successful. Please be aware that we are unable to provide feedback on individual job applications.