Job Description
L&T Metro Rail (Hyderabad) Ltd. is at the forefront of urban infrastructure development with the Hyderabad Metro Rail Project, the world’s largest Public-Private Partnership Project (PPP) in the metro sector. This transformative project aims to make Hyderabad the preferred city in India by integrating urban transport planning with intermodal connectivity and convenient sky-walks, ushering in an era of seamless commuting. The Hyderabad Metro Rail Network will span approximately 72 km across three corridors, connecting key areas and integrating with existing railway stations, suburban railway networks (MMTS), and bus stations for a seamless travel experience.
Job Title
Metro Ticket Operator
Job Location
India
Years of Experience
0-5
Job Description
We are looking for a dedicated and customer-focused Metro Ticket Operator to join our team at L&T Metro Rail (Hyderabad) Ltd. This role is ideal for individuals who are passionate about public transport and eager to contribute to the efficient operation of the Hyderabad Metro Rail. As a Metro Ticket Operator, you will be responsible for managing ticket sales, assisting passengers, and ensuring a smooth and pleasant travel experience for all commuters.
Key Responsibilities
- Operate ticketing machines and manage cash transactions efficiently.
- Assist passengers with ticket purchases and provide information on routes and schedules.
- Ensure the accuracy of ticket sales and maintain records of transactions.
- Handle customer inquiries and resolve any issues related to ticketing.
- Collaborate with other team members to ensure smooth station operations.
Required Skills
- Strong customer service and communication skills.
- Basic mathematical skills for handling cash transactions.
- Ability to operate ticketing machines and other related equipment.
- Attention to detail and accuracy in handling transactions.
- Ability to work in a fast-paced environment and handle stressful situations calmly.
Additional Information
This is a great opportunity for individuals looking to start or advance their career in the public transport sector. L&T Metro Rail (Hyderabad) Ltd. offers a dynamic work environment and opportunities for professional growth and development.