Territory Manager-Cross Sell (Home Loans)
Job Description
Job Requirements
Role/Job Title: Territory Manager-Cross Sell Home Loan
Business: Retail Banking
Function/ Department: Cross Sell
Place of work: Pan-India
Roles & Responsibilities
‘
- Sourcing and managing channels from the market and acquiring business from them
- Ensuring quality portfolio by minimizing delinquency and rejection
- Extensive knowledge and understanding of retails assets, products, operations and current market trends
- Identifying the changing market trends, channel development for acquiring business and provide high quality customer service
- Recommend improvements to processes and policies across the Retail Banking business to drive operational efficiencies and high-quality customer service
Managerial & Leadership Responsibilities
‘
- Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity
- Create environment for team to focus on automation and digital enablement to fulfil customer needs holistically
- Attract & retain best-in class talent to meet Bank’s rapid growth targets