Hiring Customer Service Associate at ICICI Lombard – Vashi

• THIS IS AN ON-ROLL OPPORTUNITY WITH ICICI LOMBARD**
• Designation : – Customer Relationship Manager
• Role : – Handling inbound calls
• Shift Timing: – Male: 7:00 AM TO 12:30 PM + (Night Shifts) any 9.30 hrs shift Female: 7:00 AM TO 8:30 PM any 9.30 hrs.
• Week-Off : – 5 Days working 2 days rotational off
• Job Description : –
• Identifying, Handling and resolving customer queries and concerns while maintaining expected quality as per ICICI Lombard on call.
• Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs.
• Understanding multiple products and processes.
• Influencing customers to buy or retain product or service by following a prepared script to give product reference information
• Skills Require: –
• Graduate Mandatory
• Good Communication in English
• Max Age Criteria: 32

Interested candidates can share their resume on or WhatsApp on 8655486700

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