Operations Vice President

We are in search of a seasoned and dynamic professional to join our organization as the Vice President of Operations. In this pivotal role, you will oversee a network of 100-125+ veterinary hospitals across the Pacific Northwest, California, and Arizona. Reporting directly to the Chief Operating Officer, you will play a vital role in providing strategic direction and operational support to ensure that all facilities achieve their performance objectives and operational aspirations.

Key Responsibilities

• Lead and manage a substantial network of veterinary hospitals, ensuring adherence to operational excellence and alignment with strategic initiatives.
• Collaborate closely with divisional leaders and regional managers to cultivate a positive and inclusive culture, promoting team development and operational efficacy.
• Deliver strategic direction and business support to all hospital locations, ensuring they are fully equipped to flourish.
• Engage extensively in fieldwork, partnering with hospital leadership and staff to bolster day-to-day operations and facilitate post-acquisition integration.
• Propel the ongoing growth of the organization by enhancing existing operations and ensuring seamless transitions for newly acquired facilities.
• Champion the recruitment and retention of top-tier talent within regional and local teams.

Required Skills

• At least 10 years of experience in multi-site operations management, preferably in a fast-paced and high-growth context such as veterinary services, pet care, healthcare, or dental industries.
• Proven experience managing over 100 locations, with a focus on scaling organizations through mergers and acquisitions, organic growth, or de novo business models.
• Strong business acumen with the ability to analyze complex data and make informed recommendations for operational enhancements (e.g., budgeting, staffing, ROI, margins).
• A passion for team development and leadership, with a demonstrated history of fostering culture, managing personnel, and steering teams toward success.
• Comfortable navigating complexity and ambiguity, with a goal-oriented mindset aimed at driving business growth.
• Willingness to travel extensively, approximately 50% of the time.

Qualifications

• Bachelor’s degree is required; an MBA is preferred.
• More than 10 years of multi-site operational or management experience in high-growth enterprises.
• Experience in the veterinary or healthcare sectors is advantageous.
• Proficiency in leveraging data analytics tools, including Excel, PowerPoint, and Tableau.

Career Growth Opportunities

This position presents an exciting avenue for an experienced operations leader eager to make a significant impact in a high-growth environment. You will have the opportunity to engage with the leadership team regularly and work closely with the board, offering extensive prospects for professional advancement and career development.

Company Culture And Values

We pride ourselves on fostering a supportive, inclusive, and high-performing culture, promoting teamwork and collaboration across our diverse locations. Joining our organization means being part of a community that values operational excellence, innovation, and the continuous development of our people.

Employment Type: Full-Time