Logistics Executive

Join our Samsung Early Life Team, specializing in white goods repairs and customer education. We aim to deliver exceptional experiences to every customer.

As a Logistics Executive, you will analyse data, manage stock holdings, and make financial decisions with precision and efficiency. Reporting to the Customer Support and Operations Manager, you’ll review stock financials monthly and driving continuous improvement.

Collaborate with our virtual Customer & Field Support Team and head office Finance Team to achieve operational and financial success.

This hybrid role is based in Hertford, with occasional quarterly travel.

What You’ll Be Up To

STOCK MANAGEMENTInvestigations of any discrepancies, establishing route causes and providing recommendations to improve processes.

Ensuring all relevant claims are submitted to our client & logistics partners, tracking, and liaising with our finance team.

Equipping the Early Life Specialists & Support Team with relevant information to submit claims successfully.

WORKING WITH OUR PARTNERS

Build effective partner relationships with our Logistics Partner & Repair System Management Partner

Ensure our partners meet all our policies and procedures & we adhere to theirs.

Engage with client/partners meetings as required.

REPORTING & FINANCIALS

Working alongside our finance team in Hertford reconciling warranty payments, credit requests and manual invoices, full end to end financial stock journey management.

Balance sheet reviews with our Finance team.

Providing reports on stock holdings/movements as required.

ARE YOU OUR PERFECT PARTNER?

• You’re confident in analysing data and spotting trends.
• You’re meticulous, with excellent attention to detail and vast Excel knowledge.
• You’re skilled at multi-tasking in a fast-paced environment.
• You’re adaptable to ever-changing working conditions.
• You’re passionate about driving continuous improvements.
• You’re an outstanding communicator, capable of collaborating with multiple teams and organizations.
• You’re proficient in reporting and compliance, with strong problem-solving and organizational skills.

What You Can Expect From Us

• Competitive Salary: Up to £27,000 Per Annum
• 15% Annual Bonus Potential
• Company Sick Pay
• Samsung Discounts
• Life Assurance: 4 times your annual salary
• Perkbox (Rewards Portal)
• ETHIC Values – Employee of the month: a chance to win a £500 lifestyle voucher!
• Development Opportunities– our teams have historically moved into all manner of other jobs!

WHO ARE WE?

We’re Blue Square. An award-winning, retail marketing agency connecting and engaging audiences with some of the world’s most loved brands. We believe in the power of human touch across the buyer to customer journey to grow sales, increase loyalty and build brand love for our clients. People are at the centre of our success. We go above and beyond to support, develop, and nurture our talented employees to driver personal growth and love what they do.

At the heart of our agency are our ETHIC values – and we’re on a mission to work with individuals who share and believe in them.