Registrar/Receptionist

PURPOSE OF JOB : Provides seamless registration/reception/scheduling services at the Cancer Institute of Doylestown Hospital. Acts as a resource to and Liaison between infusion services and referring physicians and office staff.

Essential Functions

• Provides excellent customer service by obtaining accurate information in a confidential and respectful manner.

• Accurately registers patients in Meditech software system.
• Demonstrates excellent interpersonal and communication skills in all interactions with internal and external customers including patients, physicians, nurses and support staff.
• Actively participates in and supports departmental and organizational quality initiatives and goals.

Job Qualifications

QUALIFICATIONS :

• Education: High School or equivalent is required

• Experience: Hospital Insurance experience and patient access experience required. Clerical and receptionist experience required. Previous Meditech experience preferred.
• Other Skills: Excellent Customer Service Skills
• Negotiation and Problem Solving Skills
• Knowledge of medical terminology
• Ability to prioritize and handle multiple tasks
• Excellent communication/interpersonal skills
• Ability to work productively as part of a team