MEDICAL ASSISTANT

About Us: Our Outpatient Substance Abuse clinic is dedicated to providing compassionate care to individuals seeking support and recovery. We are currently seeking a detail-oriented and proactive Front Office Medical Receptionist with Medical Assistant duties to join our team.

Job Description:

As a Front Office Medical Receptionist with Medical Assistant responsibilities, you will be the first point of contact for our patients, playing a crucial role in their overall experience at our clinic. Your responsibilities will include managing front desk operations, performing medical assistant duties, and ensuring smooth and efficient patient flow.

Key Responsibilities:

• Greeting and Triaging Patients: Warmly welcome patients, assess their needs, and guide them through the initial stages of their visit.
• Data Entry: Accurately input patient information and maintain up-to-date records.
• Appointment Management: Confirm patient appointments, schedule follow-ups, and handle any changes or cancellations.
• PDMP Checks: Perform daily checks of the Prescription Drug Monitoring Program (PDMP) to ensure compliance and accuracy.
• Medical Assistant Duties: Conduct urine drug screens (UDS), perform blood draws, and assist with other medical tasks as needed.
• Front Desk Duties: Manage all necessary front desk functions including answering phones, handling patient inquiries, and maintaining a clean and organized reception area.
• Documentation and Billing: Assist with documentation of patient interactions and perform some billing tasks as required.
• Fax Communications: Respond to and manage fax communications promptly and accurately.

Qualifications:

• Healthcare Background: Previous experience in a healthcare setting and familiarity with medical documentation requirements.
• Experience: 1-2 years of medical office experience required, with a strong preference for front desk experience.
• Skills: Strong communication, organizational, and analytical skills are essential. Ability to exercise initiative and effective problem-solving.
• Self-Starter: Must be self-directed, team-oriented, and capable of meeting deadlines in a fast-paced environment.
• Computer Skills: Proficiency in computer applications and electronic health records (EHR) systems.
• Knowledge: Understanding of HIPAA and patient privacy laws.

What We Offer:

• Competitive salary and benefits package
• Supportive and dynamic work environment
• Opportunities for professional development and growth