Job Description
Responsibilities
- Oversee the development and design of core software/applications to facilitate the automation and documentation of all lead to cash processes for the B2B Enterprise team as well as Enterprise customer management systems moving forward
- Oversee coordination with the B2B team on the latest requests for required designs, new fields and steps with automation requirements for lead to cash processes and drive the development of new software solutions to address these requests
- Coordinate with the external providers for any key change requests regarding the customization of the proprietary software for Zain requirements
- Manage and oversee all required internal integrations between the lead to cash systems and other internal systems such as CPQ and SEIBIL
- Manage coordination between internal stakeholders including other members of the Technical team to ensure that all lead to cash processes developments are aligned where necessary and developed as efficiently as possible
- Oversee the establishment of KPIs with regards to enterprise service creation activities and review reports on progress updates to the department manager making actionable recommendations to resolve any pain points
What We Need From You
Skills
Ability to lead, inspire and motivate stakeholders towards a common goal
Ability to communicate, present and influence all levels of the organization
Excellent understanding of core coding languages including JavaScript, Python, SQL etc.
Experience with developing lead to cash systems
Excellent verbal and written communications skills
Working knowledge of agile development frameworks
Knowledgeable in BSS Enterprise solutions is a plus
Knowledge of system support processes specific to the telecom industry
Proficiency with Microsoft Office toolkit (Excel, pptx)
Education Level/Major
Bachelor’s degree in computer Engineering.
About Application Process
If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
- Resume/CV
- Passport-size photograph
- Highest Education Qualification
- Copy of Civil ID/Passport