Import Customs Entry Writer ( Remote )

States (only) for remote work: We are based in MD, but you can live in FL, NJ, PA, NY, SC, NC, GA, or VA (9). Headquarters is Locust Point, Maryland (in Baltimore County).

In a world facing new challenges, a nimble but steady ship is more important than ever. Is there a seat on our boat for you? Want a career, not a job?

#customs #customsbrokerage #importentry

Shapiro stands strong at 110-years old, but we’re not your grandpa’s shipping company. We have a track record of transparency, developing employees, and investing in our work technology. Our Paid Time Off policy is one of the most competitive in the country for new hires.

PGA. OGA. Lacey. Entry. A-Z without the E(entry).

• At Shapiro, our Import Entry Analyst must be focused on maintaining a higher volume of entries & run an accurate, & compliant “Customs entry” desk. This is not a robotic queue. And there is no trucking or traffic involved.

Only Shapiro has the dedicated & passionate staff that cares enough to proactively achieve our customers’ business goals. We are an extension of our clients’ strategies, ambitions, and objectives…How does your cargo move?

Responsibilities Include

• Duties include providing excellent customer service in an engaging environment, learning/improving knowledge of U.S. Customs regulations, vendor relations, internal communication, and monitoring industry developments in areas such as trucking, port operations, customers, and competitors.
• Customs entries and client communications.

Skills

• Professional behavior: Represents the company in a reputable, ethical, businesslike manner, and complies with company operating procedures and requirements.
• Ability to remain engaged and focused. Excellent written and verbal communication skills. Ability to generate creative solutions and/or problem-solve. Know the process and then think outside of the box.
• Project management skills to handle a variety of customers on your desk. Ability to utilize current tech tools to increase efficiency and innovate solutions.
• Strong computer/tech skills (Excel, Office, proprietary databases).
• Must be resourceful, flexible, organized, detail-oriented, and team-oriented.
• Ability to effectively communicate with a variety of contacts, vendors, and departments required (internal and external customers).
• Reliable. Punctual. Organized.
• Discipline to implement and follow Standard Operating Procedures.
• Team player able to build trust and prove dependability.
• Critical thinker.
• Aptitude to be cross-trained and contribute.
• Ability to handle various tasks simultaneously under high pressure and within demanding time constraints.

Education And Experience

• Minimum 1-2 years of customs brokerage or import entry experience, preferred time handling PGAs, OGAs, Import Customs Entries, and customer service with importers. Previous experience with air is a plus, but not required. Strong ocean entry background required.
• Educational background in Supply Chain Logistics or International Business (or internship experience) preferred.
• 1+ years’ experience with PC, including Microsoft Office, databases, software, web-based applications, and vendor’s systems.
• 2+ years of experience with OGA (FDA, USDA, FCC, DOT)
• FLSA status: Non-exempt.

Shapiro is a third-generation family-owned international shipping and logistics business, founded in 1915. For over a century, Samuel Shapiro & Company, Inc. has provided full door-to-door capabilities and proudly serves as a one-stop-shop for Customs brokerage and international freight forwarding services. It’s simple – We Deliver. Problem Solved.

Employment Type: Full Time

Years Experience: 1 – 3 years

Salary: $40,000 – $58,000 Annual

Bonus/Commission: No