Parts Manager

Job Summary: We are looking for a Parts Manager to join our team! The right candidate will have a strong background in automotive parts management and customer service. The day-to-day duties of this role include leading the parts department, handling the parts inventory, and effectively training and supervising all parts counter associates.

Benefits

• Competitive pay
• Medical, dental, and vision insurance
• Life insurance
• 401k
• PTO
• Employee discounts
• Career growth opportunities

Responsibilities

Lead the parts department, retail and wholesale customers

Accomplish objectives through the use of proper purchasing procedures and inventory control

Handle the parts inventory and track all expenses

Work with the Service Manager to ensure parts are in-stock or ordered in a timely manner as needed for all scheduled repairs

Effectively train and supervise all parts counter associates to meet department and company goals; handle stock order procedures

Handle and resolve customer complaints courteously and professionally

Keep up-to-date on manufacturer warranty, policy, and return procedures

Knowledge and compliance with the federal, state, and local regulations that affect operation

Ensure that all employees follow their assigned work schedules and enforce to the absenteeism, reporting and tardiness policy

Forecast goals and objectives for the department and strive to meet them

Hire, train, motivate, counsel and monitor the performance of all parts department staff

Ensure that incoming inventory is stocked in the correct location

Maintain a stabilized inventory consistent with the requirements of the defined areas

Accurately price parts and accessories using the proper pricing source and keep the computer system up to date

Implement & carry out safety requirements

Demonstrate behaviors within Company’s Values in all interactions with customers, co-workers and vendors

Qualifications

2+ years of related experience in an automotive parts management position preferred

2 Years Of Sales Experience Preferred

Excellent customer service skills

Professional appearance and work ethic

High school diploma or equivalent

Detail oriented and organized

Valid driver’s license and clean driving record

About Us: Headquartered in Birmingham, Alabama, Serra Automotive Group is one of the Top 150 automotive dealer groups in the nation. We are proud to represent the world’s best automotive brands through our locations across Central Alabama and Michigan. Our mission is to provide everyone with a better automotive buying and ownership experience, and we are always looking for the right team members to help us make that possible!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.