Job Description
GENERAL PURPOSE OF JOB
Provide support to the information technology team in responding to a broad spectrum of multi-facility, companywide, technical issues; assist employees at every level in the organization with trouble-shooting minor to highly technical systems and applications issues; assist in monitoring technical processes and procedures that support business needs; and assist in the installation of systems and applications while supporting company goals and objectives.
Essential Duties And Responsibilities
- Perform the duties of IT Tech Lvl 1 as needed
- Onboarding and offboarding employees
- Perform discovery for infrastructure updates and push to update workflow
- Perform infrastructure updates as assigned
- Record and maintain IT-related assets and information, including warranties and licenses
- Actively participate in departmental and cross-departmental meetings
- Offer constructive ideas and suggestions for consideration to Team that assist towards company goals and objectives
- Assist in departmental and cross-departmental projects
- Demonstrate regular, predictable attendance
- Design, deploy and support scripts from common scripting languages
- Perform IS updates as needed
- Perform other tasks and duties as requested by supervisor
Supervisory Responsibilities
- This position does not have supervisory responsibilities
Education And/Or Experience
- Associates degree (A.A.) or equivalent from two-year college or technical school in related field; or one to two years of related experience and/or training; or equivalent combination of education and experience
Language Skills
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Ability to write routine reports and correspondence
- Ability to speak effectively before groups of customers or employees of the organization
Mathematical Skills
- Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry
- Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
REASONING ABILITY
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Other Skills And/Or Attributes
- Ability to communicate technical information to non-technical staff
- Ability to consistently and independently problem solve and achieve objectives
- Ability to organize resources and prioritize work
- Excellent attention to detail
- Strong functional knowledge of operating systems and application software
- Ability to perform effectively and efficiently in both individual and team environments
Bilingual candidates encouraged to apply!
The Pay Range For This Role Is
24.09 – 29.44 USD per hour(Business Office)
PI260202901