Customer Research Manager (REMOTE)

Why Consider This Job Opportunity

• Salary up to $150,000
• Incentive Bonus Program to reward your commitment
• Work from anywhere flexibility, promoting a healthy work-life balance
• Paid Volunteer Day per year, allowing you to give back to your community
• Opportunities for career advancement, with a belief in promoting from within
• Comprehensive benefits including medical, dental, vision insurance, and more

What To Expect (Job Responsibilities)

• Lead and implement customer research projects to generate insights that inform brand and business strategy
• Execute primary research initiatives, including writing briefs and delivering impactful reports
• Establish best practices for customer research, ensuring data quality and reliability
• Communicate and present research findings to senior leadership and cross-functional teams
• Manage and develop a team of customer researchers employing various research methods

What Is Required (Qualifications)

• 4-year college degree or equivalent experience
• 8-10+ years of experience in customer research, market research, or consumer insights
• 2+ years of previous people management experience
• 4+ years of experience conducting primary quantitative and qualitative research
• Excellent verbal and written communication skills, with the ability to tailor messages to varied audiences

How To Stand Out (Preferred Qualifications)

• Master’s degree or PhD in a relevant field
• Experience working in a Retail/eCommerce environment
• Methodological expertise in advanced quantitative methodologies such as segmentation and Conjoint analysis
• Willingness to travel quarterly for business purposes
• Proven ability to drive change and inspire enthusiasm within a team

#FashionRetail #CustomerInsights #CareerOpportunity #CompetitivePay #RemoteWork

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