Remote Travel Concierge | Work From Home

Company Overview

Join a prestigious, globally recognized concierge service that prioritizes work-life balance, employee growth, and innovative ideas. We are seeking dedicated individuals across various states, including Alabama, Arizona, Florida, Georgia, Kentucky, North Carolina, Nevada, Ohio, Oklahoma, Pennsylvania, South Carolina, Texas, Virginia, Illinois, Missouri, Tennessee, and Connecticut, to be part of our extraordinary team.

Position Overview

As a Travel Customer Service Representative (CSR), you will have the opportunity to assist high-profile clients with their travel arrangements from the comfort of your home. This role offers stability and support without the complexities of commission-based work.

Key Responsibilities

• Assist elite clients with travel needs via phone and email.
• Research and book domestic and international travel, including flights, hotel accommodations, and car rentals.
• Address unexpected travel changes and provide exceptional service during stressful situations.
• Maximize clients’ exclusive membership benefits, including Membership Reward points.

Required Skills

• A commitment to delivering outstanding customer experiences.
• Excellent geographical knowledge through personal or professional travel.
• Proficiency in navigating the internet and multiple systems simultaneously.
• Strong written and verbal communication abilities, ensuring professional interactions with clients.
• Capacity to excel in a fast-paced, structured environment, managing both inbound and outbound communications.

Qualifications

• High school diploma or equivalent; college experience is an advantage.
• A minimum of 2 years of customer service experience, preferably in the travel or hospitality sector.
• Previous experience in the travel or hospitality industry is highly desirable.

Compensation And Benefits

• Hourly pay starting at $18.00 with potential monthly bonuses.
• Fully remote position with a commitment of up to 40 hours per week, in 8-hour shifts.
• Permanent employment status.
• Benefits available after 30 days of employment include:
• Dental, Vision, and Extended Health Care
• 401K with company match
• Paid time off
• Career advancement opportunities
• Comprehensive paid training program.

Career Growth Opportunities

We emphasize internal growth through continuous training and development, guiding you as you become a travel expert and advance your career within our organization.

Company Culture And Values

Our workplace fosters a culture of support, flexibility, and innovation. We value the input and ideas of all employees, ensuring an inclusive environment.

Networking And Professional Opportunities

Join a network of professionals dedicated to excellence in customer service and travel management, offering opportunities for collaboration and skill enhancement.

Employment Type: Full-Time