Digital Marketing Manager

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Find your “pura vida”, where adventure and relaxation meet. An unspoiled world of eco-luxury welcomes each guest to Latin America’s ultimate coastal retreat, offering unparalleled access to nature, adventure and relaxation. Central America’s exclusive Forbes Travel Guide Five-Star resort for six consecutive years, Four Seasons Resort Peninsula Papagayo, Costa Rica is the utmost location for adventure travellers, wellness seekers, culinary explorers, and cultural globetrotters. With customized itineraries for families and couples alike, we can’t wait for you to experience “Pura Vida” at Peninsula Papagayo.

About The Role

Four Seasons Resort Peninsula Papagayo is seeking a passionate and creative Digital Marketing Manager to lead our digital marketing efforts and drive engagement with our target audience. This role is essential in shaping our online presence and enhancing guest experiences through innovative campaigns and exceptional content creation. This is a 100% on-site position located in Peninsula Papagayo, Costa Rica, and is not remote in any capacity.

What You Will Do

• Manage and optimize the Resort’s website, ensuring peak performance, search engine relevance, and audience engagement.
• Develop and execute digital marketing campaigns that increase website traffic, generate ROI, and enhance brand visibility.
• Oversee social media strategy, including content creation, monthly calendars, influencer partnerships, and community engagement across platforms such as Instagram, Facebook, Twitter, Trip Advisor, and more.
• Create, edit, and supervise photography, videography, and other creative assets for marketing campaigns and social media.
• Build and maintain relationships with key local and regional social media influencers and media contacts.
• Collaborate on initiatives to grow online presence and reputation, monitoring feedback and responding effectively.
• Leverage analytics to track campaign performance, deliver insights, and report measurable outcomes on a monthly and quarterly basis.
• Supervise and coordinate filming and photo shoots for marketing and PR opportunities.

What You Bring

• A minimum of 3 years of experience in Digital Marketing, Marketing Communication, or PR.
• Expertise in social media platforms, consumer engagement strategies, and digital trends.
• Proficiency in Microsoft Office, Adobe Illustrator, and editing software for photo and video production.
• Exceptional verbal and written communication skills, with a creative and analytical mindset.
• Proven ability to build strong relationships with community and business contacts, demonstrating measurable results.
• Experience managing third-party vendors and partners while adhering to project deadlines.
• A proactive, detail-oriented individual with strong organizational skills and a keen understanding of marketing trends.

What We Offer

• Competitive salary, wages, and a comprehensive benefits package.
• Excellent training and development opportunities.
• Complimentary accommodation at other Four Seasons Hotels and Resorts.
• Complimentary dry cleaning for employee uniforms.
• Complimentary employee meals.
• Additional property-specific benefits, such as wellness programs or discounts.

Schedule & Hours

• Full-time position with flexibility to work early mornings, days, evenings, weekends, or holidays as needed. This is a 100% on-site role based in Peninsula Papagayo, Costa Rica, with no remote work option.