Learning and Development Facilitator

Job Description

Symple Lending, is an innovative fintech company that is at the forefront of transforming the lending industry by empowering customers on their journey to financial freedom. Our commitment lies in providing seamless and efficient lending solutions to our customers.

We are seeking a dynamic and motivated Learning and Development Facilitator to join our team in Irvine, CA. In this role, you will play a critical part in delivering impactful training programs for our rapidly growing sales team. As a facilitator, you will focus on onboarding new hires, conducting engaging training sessions, and ensuring our team is equipped with the tools and knowledge they need to succeed in a fast-paced and results-driven environment.

What You’ll be Doing:

  • Facilitate onboarding and training sessions for new sales team members each month
  • Conduct engaging, interactive workshops that focus on critical sales skills, debt settlement knowledge, and customer service excellence
  • Collaborate with the L&D team to develop and implement a training agendatailored to the unique needs of the sales team
  • Monitor participant progress and provide real-time feedback to ensure learning objectives are met
  • Use LMS tools to track attendance, engagement, and training outcomes
  • Collect feedback from trainees and managers to continuously improve training programs
  • Stay up-to-date with industry trends, tools, and best practices to enhance training effectiveness
  • Support the development of sales scripts, case studies, and other training materials

What You’ll Bring:

  • Proven experience in training facilitation, preferably in a sales or customer service environment
  • Familiarity with debt settlement or financial services is a plus
  • Strong presentation, communication, and interpersonal skills
  • Ability to engage and motivate diverse audiences
  • Experience with LMS platforms and e-learning tools
  • Exceptional organizational and time management skills
  • Proficiency in creating and delivering training materials

Preferred skills and qualifications:

  • Bachelor’s degree or equivalent work experience
  • Strong analytical skills with the ability to measure and analyze the impact of training programs

Salary range: $75,000 – $80,000

Why Work for Symple Lending:

  • Competitive Salary
  • Professional growth
  • Health insurance
  • Vision & dental insurance
  • Paid time off
  • A collaborative and innovative work environment
  • Opportunities for professional growth and development
  • Cutting-edge projects and exposure to the latest technologies
  • Professional development assistance

Symple Lending is an equal opportunity employer and encourages candidates of all background

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