Administrative Coordinator

Georgia State University

Atlanta Campus

The Counseling Center supports Georgia State University students in achieving their personal and educational goals by supporting their wellness and academic performance through accessible, professional, and culturally aware services.

We want students to know they are not alone in their struggle.

To this end, the Counseling Center promotes spaces that encourage a willingness to seek and accept support.

We have built a multidisciplinary team of professionals who resonate with this mission and are seeking applicants who are similarly committed to high-quality and consistent care among a diverse and driven university population.

The Counseling Center is seeking a dynamic Administrative Specialist for the Counseling Center located at 75 Piedmont in Downtown Atlanta.

WHAT MAKES The Counseling Center A GREAT PLACE?

• A flexible work environment
• Generous benefits, including health, dental, vision, tuition assistance, retirement, etc.
• A knowledge-sharing organization that works collaboratively with diverse partners.
• Professional development opportunity and mentorship
• A rapidly growing center within an academic setting

Here Is What You Will Do:

• Coordinates the waitlist for the Counseling Center
• Day-to-day administrative support and scheduling of clients based on established protocols
• Scheduling of student appointments and referrals for Nutrition, Psychiatry, and other add-on services
• Coordinates the client scheduling function including the training of front office staff
• Provides assistance in the preparation of data for presentations and reporting
• Assists the Director and Associate Director of Clinical Services in the development of front office policies and procedures, and assists in the coordination of workflow for front office staff
• Serves as the lead in scheduling students and front-office operations
• Investigates and resolves complaints concerning front office operations and provides reporting to the Senior Leadership team
• Performs other general duties for the Counseling and Testing Center such as greeting visitors, answering phones, processing incoming mail and faxes, preparing documents for records release, receiving and logging tests for scanning, scanning tests
• Special projects and additional duties as assigned

Disclaimer: This job requisition provides a high-level job definition. It is not intended to provide a comprehensive or exclusive list of job duties. As such, job duties and/or responsibilities within the context of this job requisition may change at the discretion of the employee’s direct supervisor.

Minimum Hiring Qualifications: Bachelor’s degree and one year administrative experience; or high school diploma or GED and five years administrative experience; or a combination of education and related experience.

Preferred Hiring Qualifications:

• Experience with Scheduling, Front Office Operations, and Customer Service
• Experience as a leader
• Experience working in a university setting with diverse populations or young adults is preferred
• Bachelor’s degree and two years of related experience, High School Diploma or GED and six years of related experience, or a combination of education and related experience.

College/Business Unit: Student Services

Department: Counseling Center

Location: Atlanta Campus

Shift: 8:30am – 5:15pm

Salary : $38,750

Pay Grade: 10

FLSA Status: Non-Exempt

Job Type: Full Time (Benefits Eligible)

Job Posting: 01/17/25, 3:43:30 PM

02/01/25, 4:59:00 AM

Special Instructions: To be fully considered for this position all candidates must submit the following at the time of submission:

• A complete and accurate GSU application, Resume, Cover Letter (Recommended)

Final candidates must provide three professional references.

Georgia State University Values: : COMMUNITY: Fostering a distinctive shared identity and common purpose across our multi-campus university, INCLUSION AND DIVERSITY: Respecting the dignity and value of all people and perspectives through honorable conduct based on engagement, fairness, access, equity, and civility, TRANSFORMATION: Intentionally pursuing knowledge, practice, and scholarly rigor to inspire lifelong learning, and to make our community and the world a better place.

Equal Employment Opportunity: : Georgia State prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy),, sexual orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions., This prohibition applies to faculty, staff, students, and all other members of the Georgia State community, including affiliates, invitees, and guests.

Please note, Georgia State University’s career board updates daily and requisitions are subject to be removed without prior notice or before the posting expires.

Georgia State University is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.