Job Description

We are seeking a professional and friendly Receptionist to manage front desk operations and deliver exceptional customer service in our Dubai office. As the first point of contact, you will play a key role in creating a positive impression and ensuring smooth communication between clients, visitors, and staff.

Key Responsibilities:

  • Greet and welcome guests with a warm and professional demeanor.
  • Answer, screen, and direct incoming phone calls to the appropriate departments or individuals.
  • Manage and coordinate appointment schedules and meeting room bookings.
  • Handle inquiries from clients, visitors, and staff promptly and effectively.
  • Maintain a tidy and organized reception area to uphold a professional image.
  • Receive and distribute mail, packages, and deliveries.
  • Assist with administrative tasks such as data entry, filing, and maintaining records.
  • Monitor and manage office supplies inventory, placing orders as necessary.
  • Ensure all security procedures are followed, including signing in visitors and issuing passes.
  • Provide general support to other departments as required.

Requirements

Qualifications and Skills:

  • High school diploma or equivalent; a degree in a related field is an advantage.
  • Proven experience as a receptionist, front desk representative, or similar role.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Professional appearance and attitude.
  • Fluency in English is required; knowledge of additional languages (e.g., Arabic, French, or Hindi) is a plus.
  • Ability to handle stressful situations with composure and professionalism.

Preferred Qualifications:

  • Familiarity with phone systems and office equipment.
  • Experience in the UAE or a multicultural work environment.
  • Customer service training or certifications.

Benefits

Compensation:

  • Competitive salary based on experience and qualifications.
  • Benefits include health insurance, annual leave, and other perks as per UAE labor law.