Job Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let’s lead the way together.

Global Merchant Services Marketing is dedicated to bringing buyers and sellers together and transforming how American Express is welcomed. GMS Marketing is responsible for driving growth, accelerating coverage and enhancing the value of American Express acceptance to merchants and Cardmembers at scale. We focus on enhancing our relationships with millions of merchants of all sizes and while focused on Europe, we also work with commerce hubs across the globe including the U.S, Canada, Latin America, the Caribbean, Europe and the Asia-Pacific region.

It is also critical for GMS Marketing to collaborate effectively with Card Issuing teams and other sister organizations across the Blue Box in order to fully harness the power of the closed loop via mediums including Custom Consulting, Offers, Recommendations, Multi-Merchant Campaigns, Digital Experiences and Brand Awareness. GMS Marketing partners with organizations including Client Management, Marketing Operations, Information Management, Enterprise Digital, Global Advertising and Brand Management and Global Servicing Network.

An exciting opportunity has arisen to join the GMS marketing team. This role specifically sits within the UK Marketing team and is both a B2B and a B2C role. You’ll be responsible for building and maintaining relationships with some of our largest merchants as well as implementing marketing campaigns on their behalf to American Express Cardmembers. To do this you will be expected to understand the market in which your merchant operates in order to develop solutions that deliver to their business objectives and at the same time meet American Express targets.

How will you make an impact in this role?

  • Build and maintain relationships between American Express and some of our largest UK high value merchants
  • Identify new partnerships through prospecting, lead generation (using digital, in person, internal channels) to drive new partnership growth
  • Effective Pipeline management (maintaining and securing a steady flow of offers)
  • Partner with internal American Express stakeholders across business lines to proactively identify opportunities
  • Deliver best in class end-to-end marketing, from strategic planning through to implementation and results reporting
  • Support in retaining existing relationships and renegotiations through demonstrating value through Merchant research, campaign performance overviews
  • Monitor, analyse, communicate campaign performance in order to optimize future campaigns
  • Maintain and secure on-going pipeline of partner offers
  • Work across American Express marketing channels (typical marketing channels utilised include Amex Offers platform, digital media, events, social, email, direct mail etc.)

Minimum Qualifications:

  • Existing sales, business development and marketing experience
  • Existing B2C and B2B marketing experience
  • Ability to build strong relationships, with strong influential skills
  • Energetic, enthusiastic, strong communication skills
  • Comfortable prospecting and driving lead generation
  • Experience in working with large group of stakeholders
  • Be able to multi-task, prioritize in a demanding environment
  • Proactive in nature, happy to challenge the status quo
  • Self-motivated, ability to deliver without mandated deadlines
  • Proven direct client management experience, working with external stakeholders.

Preferred Qualifications:

  • Existing Consumer Marketing experience
  • Experience in meeting sales goals, and sales planning.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.