ATM Admin Clerk

• Reporting to Manager: National Reconciliations Manager
• Inputting and managing data and performing data entry.
• Daily communication with branches and HO staff with regards to all operations issues.
• Obtaining an understanding of all reported issues from branches, keeping a log and escalating timeously and accurately to National Reconciliations Manager.
• Prepare and sort data before entering it
• Verify the accuracy and completeness of data
• Other related activities as instructed by NR Manager

Required Skills

• Good MS Excel, Word and Outlook skills
• Good administrative skills and discipline
• Be able to manage effectively to work towards daily deadlines
• Good interpersonal skills to deal with positions ranging from branch tellers to client management.
• Good time management.
• Attention to detail.

Daily/monthly Reporting

• Working on daily missed services / failed services.
• Keeping a log of all issues
• Responding to client queries
• Data capturing and sorting as well as checking that all information received is accurate.