Bar Supervisor

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Job Description

Scope of Position:

A Bar Supervisor demonstrates commitment to total customer satisfaction through the provision of professional drinks service (bar and table). This position also maintains a clean and hygienic work environment whilst ensuring products of high-quality presentation, and accuracy of all cash/credit transactions.

Specific Responsibilities

• Responsible for the efficient operation and high-quality service of Hotel’s bar outlets.
• Supervise and support employees to ensure standard of procedures are observed and to provide a consistently high level of service to all customers on a shift basis.
• Maintain product knowledge of all drinks, snack and wine lists in order to advise and make recommendations to guests. Use every opportunity to maximize sales.
• Serve beverage items with flair and professionalism according to company standards.
• Ensure all service areas and equipment are kept clean and organized.
• Ensure revenue for the shift is accurately accounted for, with cash/charge summary being completed to balance daily activities.
• To develop a complete understanding of the overall night operations of Hotel’s Restaurants and work closely with the PM Shift Leader to ensure smooth and efficient service of Hotel’s Dinner guests.
• Be knowledgeable of and operate within appropriate outlet and hotel liquor licensing guidelines and House Management Policies.
• Maintain currency of RSA certification, amendments and updates and adhere to RSA principles.

Qualifications

• Hospitality Management Diploma or Degree
• Prior experience would be advantageous