Despacho Logistico

We are seeking a professional and reliable Dispatcher to serve as the primary point of contact for both emergency and non-emergency calls. In this role, you’ll manage call logs, monitor routes, facilitate messages, support drivers, and coordinate field units.

No Experience Needed! Willing to be trained.

Position Details:

• Job Type: FREELANCE Full-time (Onsite)
• Schedule: 5 days’ work week (between 2:30 pm-12:00 AM ) with flexibility for schedule changes based on business needs.
• Location: Cll 7 # 39 – 215 Edificio Gran Ahorrar , El Poblado , Medellin
• Compensation: 2.500.000 COP + Commission up to 500.000 COP
• Transportation Benefit: 20.000 per day.

Responsibilities:

• Respond promptly to emergency and non-emergency calls, documenting crucial information accurately.
• Coordinate with various departments and field units to address issues and ensure efficient resolution.
• Monitor driver rosters, track deliveries, and maintain communication with drivers to optimize routes.
• Prioritize and organize calls based on urgency, ensuring timely response and resolution.
• Update and maintain detailed call logs and records for reference and analysis.

Requirements

Requirements:

• Intermediate to Proficient English communication skills. (B2 or C1 preferred).
• Bilingual Speaker
• Has experience in customer service, operations, back office, or logistics.
• Understanding logistics and critical thinking skills.
• Proficiency in MS Office.
• Intermediate to Advanced Excel Skills
• Ability to thrive in a high-pressure environment.
• Previous experience as a dispatcher is preferred.
• Exceptional multitasking skills

Benefits

Benefits:

• Eligibility for monthly bonus after 4 months
• Paid training and a vibrant office located in El Poblado.
• Night shift transportation benefit.
• Private Parking Space
• Opportunity to work in a dynamic and friendly environment.
• Career growth potential within a rapidly expanding organization.