Clinic Receptionist/Secretary

Join a newly established surgical practice at Brisbane Private Hospital as a Clinic Receptionist/Secretary. This full-time, permanent position (Monday to Friday, 8:30am to 4:30pm) offers the opportunity to work closely with a busy Orthopaedic Surgeon, overseeing day-to-day clinic operations, theatre bookings, patient billing, and receipting.

You will collaborate with two Senior Secretaries and a remote Medical Typist, with support from an experienced Business Manager. Enjoy a dynamic, supportive environment with autonomy and responsibility—without the need for overtime, late finishes, or weekend work.

Key duties and responsibilities will include (but not limited to):

• Handle all incoming telephone calls and general patient inquiries.
• Prepare and manage patient clinics at the Brisbane Private Hospital site and assist with administration for external remote clinics (no travel required).
• Manage incoming email correspondence and ensure patient files are complete with all necessary results and documentation for consultations.
• Prepare theatre quotes, schedule theatre procedures, and liaise closely with hospital staff and anaesthetic teams.
• Process patient payments, including receipting for consultations and inpatient/surgery billing (using Genie/Eclipse).
• Accurately enter patient information into Genie software.
• Provide ad-hoc secretarial support to the Surgeon, including urgent letters and other administrative assistance.

In addition to the key duties and responsibilities, Candidates must be able to demonstrate:

• A minimum of 3-5 years’ experience in a Medical Secretary role, preferably within a surgical specialist practice (candidates with a background in Orthopaedics are strongly encouraged to apply).
• Solid understanding of Medicare, DVA, ADF/BUPA, WorkCover, and Private Health Fund billing.
• An exemplary telephone manner with the ability to show empathy to patients and their families.
• A strong team player, capable of working both independently and collaboratively in a small, friendly team.
• Exceptional time management and organisational skills.
• Strong computer/IT skills; prior experience with Genie and/or Gentu is highly regarded.
• Only those candidates who are shortlisted will be contacted directly to arrange a time for interview with the team at Litton Andrews**

Remuneration

A competitive hourly rate of $40 – $45 per hour + superannuation is offered to a suitably experienced candidate, along with a thorough onboarding and induction program. The position includes access to car parking and convenient public transport options surrounding the practice.

If you are a highly organised and motivated individual who is passionate about providing exceptional administrative support in a medical setting, we encourage you to apply for this exciting opportunity. Email [email protected] or [email protected] or call Cathy Litton or Kimberley Reynolds directly on (07) 3184 6648 or 0422 888 040 a/hours.

To view a full listing of our temporary and permanent vacancies, visit us at www.littonandrews.com