Job Description

NewSouth Window is looking for a Project Coordinator to join our team. The Project Coordinator is responsible maintaining excellent customer service and ensuring daily processes are completed. The daily processes will include but are not limited to ordering product, assisting customers with product updates, handling installation crews and concerns, ordering warehouse materials, reviewing sales orders submitted.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

We are looking for a Team Player who has excellent customer service skills and someone who can multitask. Window experience preferred but not required.

  • Tracks measure flow and completions
  • Communicates with production department on orders and issues with products
  • Track flow of jobs
  • Orders all product for all vendors & tracks delivery timing
  • Confirms accuracy of measures and orders & works with back up coordinator on second eyes review of all orders
  • Communicates as needed specific items to the customer communication specialist
  • Proactive with customer communications.
  • Keeps up on aged jobs in manufacturing
  • Assist in orders for services
  • Maintains documentation in LP and CRM

PHYSICAL DEMANDS / WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Usual office environment with frequent sitting, walking, and standing, and occasional climbing, stooping, kneeling, crouching, crawling, and balancing.
  • Frequent use of eye, hand, and finger coordination enabling the use of office machinery.
  • Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices such as the telephone.
  • Must be able to lift 50lbs.

Travel Requirements

Ability to travel locally and for initial sales training

On March 28, 2024, PGT Innovations was successfully acquired by MITER Brands and incorporated into the organization’s portfolio. MITER Brands is a family of leading window and door brands united by a passion for quality and relentless pursuit of 100%.

WHY WE’RE DIFFERENT

We have one purpose Build the most valued window and door brand in America. But, like all great things, that journey starts by bringing together a team of the most passionate, experienced and dedicated window experts in the industry. From our team to our customers and our communities, we strive to inspire deeper engagements and new possibilities for all. Because we believe that business is always personal.

PEOPLE FIRST ISN’T JUST A CATCHPHRASE.

It’s a value we live every day. We make investments for the long-haul, to ensure the success of all. Because when our people win, we all win.

DOING THE RIGHT THING IS IN OUR DNA.

Through best practices, strategic investments and our relentless Pursuit of 100%, we strive for higher quality, greater precision and more efficiency in everything we do.

WE SERVE OUR CUSTOMERS AT A DEPTH THAT OTHERS CANNOT.

We find every opportunity to deliver seamless engagements and the extraordinary experiences that lead to valued, long-lasting relationships.