Assistant, User Experience

Gildan is leading the way in apparel manufacturing, with a strong portfolio of brands, including Gildan®, American Apparel®, Comfort Colors®, GOLDTOE®, and Peds®. We’ve spent the last four decades perfecting the art of respectful apparel making, and the last 20 years implementing sustainable initiatives throughout our business.

Founded in Canada, we now operate out of roughly 30 locations worldwide across 12 countries and sell our products in 60+ markets globally with $3 billion in sales. Together with more than 45,000 employees, we are united in our vision of Making Apparel Better®. Discover the full scale of Gildan and prepare to be surprised at gildancorp.com.

The Temporary User Experience Assistant will support data-driven design decisions to enhance or optimize the overall user journey and interactivity across all digital touchpoints (app, mobile, web) to produce intuitive and user-friendly outcomes.

The role

• Support incremental UX enhancements across Gildan’s digital ecosystems, ensuring alignment and prioritization within the Digital Product Roadmap.
• Assist with the creation and maintenance of UX documentation to support initiatives across digital properties, including user flows, storyboards, user personas, wireframes, prototypes, information architecture, journey maps, and related documentation.
• Collaborate with the senior UX team members and project stakeholders to accurately express UX requirements on key projects by assisting in the creation and subsequent implementation of customized digital experiences as required by the business – Follow an iterative design process that includes accepting and managing feedback.
• Assist with planning and conducting usability tests to identify areas of conflict and opportunities for enhancement in the user experience.
• Create reports and visualizations to communicate user research and usability testing findings to stakeholders.

The requirements

• Bachelor’s Degree in Information Technology, Computer Science, Digital Design, Human-Computer Interaction or equivalent.
• At least 2 years’ commercial experience in a similar or relevant position.
• Ability to collaboratively resolve design challenges.
• Moderate understanding of UX principles, design thinking, and user-centered design processes is imperative.
• Knowledge of usability testing and accessibility standards is an asset.
• Strong understanding of user interface design standards, including responsive and adaptive design techniques.
• Excellent organization/time management skills and ability to manage multiple priorities and time-sensitive deliverables.
• Strong analytical problem-solving abilities, entrepreneurial, great attention to detail, excellent listening and communication skills.

• Join a publicly traded company dual-listed on NYSE and TSX with great potential
• Be part of a workplace where meaningful connections and teamwork are celebrated
• From local to international, be ready to work alongside a diverse group of colleagues
• Benefit from mentorship and continuous development opportunities
• Take advantage of our attractive benefits packages

We want to get to know you better! Please include your transferrable skills and unique experience in your application to help us learn more about you.

We thank all applicants for their interest, however, only those selected for interviews will be contacted.