DATA ENTRY SPECIALIST

Job Title: Data Entry Specialist

Department: Family Services

Reports To: Data Manager and YTS Program Manager

FLSA Status: Hourly, Non-Exempt

Revision Date: February 2023

Who is Good Samaritan?

Good Samaritan Community Services is a 501(c) 3 organization that serves communities that are being underserved by traditional community support. We provide a continuum of integrated services to more than 3,500 individuals from the age of 6 weeks to 90+. We serve more than 1,200 families via offices and locations in San Antonio, Brownsville, and other parts of South and West Texas.

Good Samaritan began as mission of St. Mark’s Episcopal Church in 1939 and became an institution of the Episcopal Diocese of West Texas in 1951 under the leadership of Bishop Everett Jones. Since the inception of our ministry, we have focused on serving the health and education, and social and emotional needs of our neighbors.

Our mission to “actively serve as a catalyst for change, supporting youth, individuals, and families by providing excellent community services to overcome economic poverty.” We do this through a continuum of services designed to stabilize families, establish nurturing relationships, and foster self-sufficiency in those we serve through the programs and support we provide via our Family Services and Youth and Teen Departments.

Position Summary

The Data Entry Specialist is responsible for assisting staff with the administration of program paperwork, entering timely and accurate data in the ETO and Visit Tracker data systems, and assisting with program reports in efforts to assess trends and quality in client care.

Required Education And Experience

• High school diploma or GED required. Associates or college hours preferred.
• Data entry experience and knowledge of word processing software and email required.
• One year of experience in social services or related field preferred.
• Bilingual in English/Spanish required, according to business needs and requirements.

Essential Duties & Functions

• Assist with parent orientation meetings to provide support for administration of program paperwork.
• Answer, screen, and direct phone calls as needed.
• Enter program data into Visit Tracker and ETO client management systems, including participant enrollment information, daily attendance, and other points of service.
• Ensure data entry is completed timely, accurately, and in accordance with program operating procedures and contract guidelines.
• Assist in creating and maintaining participant files according to program procedures.
• Maintain an electronic and hard copy filing system.
• Interact daily with program participants, families, staff and/or visitors, and provide courteous and professional customer service as needed.
• Keep supervisor informed of issues affecting participants and/or operations.
• Assist YTS Program Manager and Data Manager with report preparation.
• Provide office/administrative support for the YTS Program.
• Perform other duties as assigned by YTS Program Manager and Data Manager.

Supervisory Responsibilities

Manages all volunteers when assigned.

Work Environment

This job operates in a professional office environment.

Physical Demands

Some movement of documents and materials is required. The employee must occasionally lift or move up to 25 pounds.

Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday, 8:00 AM to 5:00 PM. This position may require occasional evening and weekend work. This is dependent upon the nature of the special action, project, or event that may arise, and the timeframe for completion.

Travel

Minimum Travel Is Required.

Benefits and Compensation

Salary range is $15.00/hr. Compensation offered for this position is based upon the successful candidate’s education, skills, and experience, and includes a generous paid time off policy, matching retirement plan, and a full complement of insurance benefits.