Job Description

Description

This position is ideal for a highly motivated and technically adept individual who thrives in a dynamic environment. You will play a pivotal role in ensuring seamless integration between our systems and those of our clients. Your responsibilities will encompass the entire project lifecycle, from understanding client requirements to post-launch support.

Job Duties

  • Identify technical requirements of the client and formulate technical integration solution & plan
  • Manage the complete lifecycle of the project, ensuring a smooth transition from initiation to completion
  • Onboard and seamlessly integrate new clients into the system through comprehensive planning, efficient execution, and continuous monitoring
  • Foster collaboration and information flow among diverse internal & external stakeholders to ensure alignment on expectations, proactive risk management, and transparent progress tracking
  • Develop technical specifications for clients, manage the progression of projects and oversee the development/testing phases until completion
  • Develop in-depth service descriptions/workflows documentations for the BAU teams once the project is live
  • Develop analytical reports and dashboards for internal and external stakeholders using PostgreSQL/SQL with DML statements
  • Conduct Root Cause Analysis (RCA) and resolve any issues that arise in the project during the Testing phase including User Acceptance Testing (UAT)
  • Assist the client throughout the UAT phase in terms of queries/issues and resolve them promptly by conducting RCA

Requirements

  • Completed or following a Bachelor’s degree in Computer Science, Information Systems, or any related field
  • Minimum 3 years of experience in Technical/Software Project Management or Technical Client integration
  • Experienced with Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC)
  • Highly skilled and experienced in understanding database schema and creating/writing technical specifications
  • Posses experience in working with database languages preferably Data Manipulation Language (DML) statements using PostgreSQL and SQL
  • Skilled in markup languages, preferably in XML and HTML
  • Ability to understand the complete project workflow and create in-depth service workflow/descriptions
  • Strong analytical and critical thinking skills to solve complex technical problems and develop creative solutions
  • Ability to prioritize tasks, manage deadlines, and work effectively in a fast-paced environment
  • Meticulous and detail-oriented to ensure accurate data mapping and flawless system integration
  • Excellent communication skills in English language (Verbal / Written)
  • Ability to work independently and flexibility to work for extended hours

Benefits

? Pegged Salaries to the USD

? Hybrid Work Arrangement

? Performance Bonus

? Private Health Insurance

? Paid Time Off

? Accelerated Career Growth

? Latest Tech Equipment

? International Exposure

? Team Engagement Allowances

?? Free Mental Health Counselling

? Exciting Company Events

? Paid Bereavement Leave

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