Remote Office Coordinator – Psychology Practice

Are you an organized and empathetic professional with a knack for multitasking and customer service? Join our solo remote psychology practice as a Remote Office Coordinator, where you’ll play a vital role in ensuring the smooth operation of our growing practice.

This position starts in-office for training and orientation, but quickly transitions to 100% remote work from home. You will assist the psychologist in managing a busy telehealth-based practice, ensuring clients receive the best experience.

Key Responsibilities

• Client Scheduling: Maintain a fully booked schedule for telehealth appointments.
• Payment Management: Handle payments from clients and insurance companies.
• Insurance Coordination: Verify benefits, file insurance claims, and follow up as needed.
• Practice Representation: Serve as the liaison for clients, insurance providers, and third parties.
• Office Organization: Manage digital filing systems, email communications, and other administrative tasks to keep the practice efficient and organized.

What You Bring To The Role

• Empathy & High Energy: You enjoy helping people and bring positivity to every interaction.
• Customer Service Skills: A client-focused approach to communication and problem-solving.
• Independence: You’re a self-starter who thrives with minimal supervision.
• Tech Savvy: Comfortable navigating various online platforms and tools.
• Multitasking: Able to juggle multiple priorities effectively while maintaining attention to detail.
• Strong Communication Skills: Clear, professional, and compassionate in written and verbal interactions.
• Assertiveness: Ability to advocate for the practice and ensure deadlines are met.

Preferred Qualifications

• Background or education in Psychology (ideal for students or recent graduates).
• Experience with medical billing and insurance claims (a big plus).
• Familiarity with telehealth platforms or similar technology.

Why Join Us?

• Flexible work-from-home environment after initial training.
• Be part of a growing practice with an emphasis on quality client care.
• Opportunities to develop skills in psychology, healthcare administration, and telehealth support.

PLEASE send a COVER LETTER explaining why you are applying for this opportunity in particular

Company Description

Center for Personal Growth is a private psychology practice located in the Charlotte North Carolina area that now, thanks to the ability of Telehealth, has the capacity to serve the entire state of North Carolina. We started in 2009 and over the years have serviced thousands of clients in need of Individual Therapy, Family Therapy, Couples Therapy, Psychological Evaluations and Child Custody Evaluations. Now that the practice is a solo practice, the owner, Dr. Brenda Alloway, has a limited case load and only takes select clients that she feels she can help. Dr. Alloway specializes in Relationship Issues and uses Relational Life Therapy (RLT). She also works with Individuals and specializes in treating Anxiety and Depression using Cognitive Behavioral Therapy (CBT). If interested in this job, in addition to a resume, you will be asked to submit a COVER LETTER indicating why you think you are ideal for this position.

Center for Personal Growth is a private psychology practice located in the Charlotte North Carolina area that now, thanks to the ability of Telehealth, has the capacity to serve the entire state of North Carolina. We started in 2009 and over the years have serviced thousands of clients in need of Individual Therapy, Family Therapy, Couples Therapy, Psychological Evaluations and Child Custody Evaluations. Now that the practice is a solo practice, the owner, Dr. Brenda Alloway, has a limited case load and only takes select clients that she feels she can help. Dr. Alloway specializes in Relationship Issues and uses Relational Life Therapy (RLT). She also works with Individuals and specializes in treating Anxiety and Depression using Cognitive Behavioral Therapy (CBT). If interested in this job, in addition to a resume, you will be asked to submit a COVER LETTER indicating why you think you are ideal for this position.