VP of Operations

Coffee is “wakeup technology” that has not materially improved in 1,500 years. We are changing that. 50% of Americans have a gene variant that makes metabolizing caffeine difficult, causing jitters, bloating, and stomach problems. Most people shrug their shoulders and say, “Welp, that’s coffee.” Instead of shoulder shrugging, we’ve developed a priority blend of coffee, functional mushrooms, collagen protein, and nootropics to promote focus, energy, immunity, and gut health. No crash. No B.S. We’ve served 300,000 customers in the past 3 years. There are 150,000,000 coffee drinkers left. We’re less than 1% done. Come join us for the remaining 99%.

Requirements

The VP of Operations will be the key operational leader responsible for driving all supply chain and logistics functions, ensuring efficient production, sourcing, and fulfillment. As a critical member of the leadership team, this role requires a seasoned, hands-on operator with a proven track record of scaling supply chains and operational excellence. The ideal candidate is not only a supply chain expert but also an entrepreneurial thinker who thrives in fast-paced environments, ready to lead and innovate while getting into the operational details.

Benefits

Responsibilities

• Lead and manage the entire supply chain, including sourcing, contract manufacturing, logistics, warehousing, procurement, quality assurance, and regulatory compliance.
• Build and develop the operations team to ensure seamless execution of the company’s strategic goals.
• Oversee quality and regulatory compliance to ensure all products meet high standards for safety and certifications (i.e., USDA Organic, Non-GMO, etc.).
• Partner and implement robust inventory management systems to optimize stock levels, reduce costs, and ensure efficient demand fulfillment.
• Take ownership of the Sales and Operations Planning (S&OP) process, ensuring alignment between demand planning, supply planning, and overall business objectives.
• Drive accountability for accurate and dynamic demand planning to meet customer needs across multiple channels (DTC, retail, wholesale, etc.).
• Negotiate with key suppliers to secure high-quality ingredients and packaging at competitive costs.
• Collaborate with the Product and Marketing teams to assist R&D and product innovation efforts, ensuring new product launches are executed efficiently.
• Lead continuous improvement initiatives across the supply chain to improve margins, reduce costs, and enhance operational performance.
• Establish and manage key operational KPIs and metrics to track performance and ensure operational goals are met.
• Oversee seamless integration with EDI systems to ensure efficient and accurate communication with retail and wholesale partners.
• Champion an omni-channel operational strategy, ensuring exceptional customer experience across DTC, retail, and other sales channels.
• Partner with cross-functional leadership to execute key business initiatives and ensure alignment with the company’s strategic vision.
• Develop a long-term operational strategy, including capacity planning, to support the company’s aggressive growth targets in the CPG industry.
• Demonstrate deep understanding of operational nuances in the DTC, Retail, and CPG sectors, ensuring scalability and efficiency across all channels.