Sales Assistant – Roma Rinascente

How will you make an impact?

A Client Relationship owner

• Ensures every client is welcome and well taken care of, taking pride in developing long-term relationships
• Is aware of CRM targets and actively engages in all actions to reach them
• Implements personalized reach-out campaigns and utilizes all tools available to complete CRM tasks within given timeframe
• Consistently captures client data and takes notes of all qualitative information, knows his/her portfolio of customers, and in particular the VVICs and VICs he/she handles

An omnichannel business partner

• Offers excellent customer service and improve individual business performance
• Uses all omnichannel services available to grow omnichannel sales
• Is aware of store and individual sales and KPIS targets and actively engages in all actions to reach them
• Actively completes trainings and participates in all commercial activities set by the Manager
• Is aware of local trading environment and competitors ‘activities

An Operations Excellence supporter

• Ensures impeccable store environment and grooming at any time of the day
• Proactively informs the Manager of any structural repair needed in store to ensure a luxurious environment at all time
• Implements all guidelines related to the store and participates in inventories
• Supports after sales clients and follows up to ensure impeccable after sales service
• Complies with established Richemont policies and standards

How will you experience success with us?

• Previous experience in WRTW
• Fluent in Italian and English. Arabic is considered a must
• Excellent interpersonal, communication, and computer skills
• Strong attention to detail with the ability to handle multiple tasks simultaneously

What makes our group different?

Our true power does not lie in our similarities but in the riche diversity of our arts, cultures and human skills, as well as our specific ability to foster untapped potential

• We value freedom, collegiality, loyalty and solidarity
• We foster empathy, curiosity, courage, humility and integrity
• We care for the world we live in

Your Journey With Us

During the interview process, you will have the opportunity to meet the Talent Acquisition Team, Boutique Manager, Retail Manager and HR Manager

We look for curious people, free spirited and determined, who want to be part of the Chloé Family. We search for people with a strong emotional intelligence, generous, humble, and smiley with a natural willingness to help others.