Job Description

Responsibilities:

Identifying customer needs & managing customer flow (queues):

Effectively directing customers to the appropriate banker to provide end-to-end solutions to client needs

Digital ambassador: Act as a digital ambassador matching client needs and digital platforms accurately & successfully to encourage digital channel adoption where it makes sense to do so

Sales & Service: Consistently deliver exceptional sales & service & team goals

Compliance and Risk Management:

Drive proactive compliance & risk management in all essential banker activity including risk identification, risk prevention e.g. operational risk, information security (customer confidentiality) etc.

Skills:

Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)