Job Description
The A/R specialist is responsible for providing exceptional customer service to the Scion patient community. The A/R specialist is responsible for completely and accurately performing assigned tasks related to physician billing accounts receivable and following up on outstanding billed services. Previous experience working in a multi-specialty physician billing office performing cash and/or insurance follow-up functions.
To perform this job, an individual must perform each essential function satisfactorily with or without reasonable accommodations.
- Communicate professionally with internal and external customers.
- Process daily correspondence timely and completely
- Provide accurate and specific documentation to insurance companies to resolve outstanding claims while maintaining HIPAA rules and regulations.
- Demonstrate knowledge of insurance details
- Understand the coordination of benefits
- Ability to resolve demographic discrepancies
- Ability to read an explanation of benefits
- Assist with special projects or spreadsheets
- Performs work with detail and accuracy
- All other duties as assigned by management
Qualifications
Education: HS Diploma or equivalent (required)
Must have experience in credits and refunds.
Experience: Minimum of 6 months previous medical office/billing experience (required)