Student Adviser – Multiple Positions

About this Opportunity

• 1 x Fixed Term (until 10.07.25), Full Time
• 2 x Fixed Term (until 31.12.25), Full Time
• Student Engagement Directorate
• CQUniversity Bundaberg, Mackay and Melbourne
• Higher Education Worker Level 4
• Total Remuneration $85,571 to $90,384 pa (including salary of $72,309 to $76,376 plus 17% superannuation and leave loading)

Join an organisation with an unbreakable belief that quality education, training and research should be available to everyone – regardless of background, location or life circumstances.

Working at CQUniversity

Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic environment where every day brings new challenges? CQUniversity is looking for dedicated and proactive Student Advisers to join our Student Services team. Help us provide outstanding support to our students and stakeholders, ensuring their success and satisfaction.

At CQUniversity, we value innovation, collaboration, and a commitment to excellence. As part of our team, you’ll have the opportunity to make a real difference in the lives of our culturally diverse student community while enhancing your own skills and career prospects.

Be Rewarded

• Generous annual and carers leave
• Flexible and inclusive work / life balance
• Fantastic staff professional / career development opportunities
• Access to an Employee Assistance Program

Position Requirements

• Knowledge and proficient in the use of information systems, web browsers, email software, Microsoft software or similar, customer relationship systems and Quality Standards in order to achieve successful outcomes.
• Knowledge of Call Centre techniques.
• Outstanding oral and written communication skills and administrative experience with a demonstrated commitment to continual improvement, innovation and learning to achieve goals.
• Excellent customer service skills and an understanding of the needs of a culturally diverse university community.

Position Description

For further information about this position, please refer to the Position Description on the CQUniversity Careers Site.

Apply today for a career that changes lives!

Applications Close: 11:59pm, Sunday, 02 February 2025

Job Requisition ID: 5581

When submitting your application, please include: Your Current CV or Resume, and a 1-2 page Cover Letter highlighting your relevant skills, experience and suitability for the position. Please note, applicants for the position must have full time work rights.

CQUniversity is an equal opportunity employer and welcomes diversity in the workplace. Aboriginal and Torres Strait Islander people, and CQUniversity’s domestic and international student graduates with post-study work rights are encouraged to apply.