Tenant Relations Manager

Tenant Relations Manager

Karawang, Indonesia | Posted on 11/26/2024

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sJob Informatio

• nCompany PT Suryacipta Swadaya
• Date Opened 11/26/2024
• Job Type Full time
• Industry Property, Construction, Hospitality
• Work Experience 3-5 Tahun
• State/Province Jawa Barat
• City Karawang
• Zip/Postal Code 0
• Country Indonesia

Job Descriptio

• n Supervising and coordinating internal activities within the Tenant Relations Department
• . Maintaining and addressing requests or complaints from tenants in a promptly manner to ensure effective and efficient services while maintaining tenant satisfaction
• . Acting as a liaison and company representative in handling complaints or providing services/information to tenants, thereby creating a one-stop service function for tenants
• . Monitoring and ensuring high-quality service in operational matters like document reviews, permits, utility applications
• . Preparing and organizing regular meetings, seminars, or socialization with tenants
• . Proactively identify, mitigate, and manage potential disputes or issues between tenants or between tenants and management
• . Build and maintain strong relationships with tenants to ensure satisfaction and trust
• . Regularly update tenants on building policies, maintenance schedules, and other relevant information
• . Assist with tenant’s agreements and ensure their compliance with lease terms and property regulations

.Requirement

• sMin. Bachelor’s degree with relevant majo
• rAt least 5 years?of experience in Tenant Relations, Customer Services or similar positions
• .Excellent people and communication skill
• sStrategic thinker with a proactive and problem solver mindset
• .High level of integrity, professionalism, and confidentiality
• .Having strong planning and event managemen
• tWilling to do business travels (if needed

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