Admin Assistant

We are looking to appoint a self-motivated individual with great interpersonal skills and a commitment to customer service to work as an Admin Assistant over several sites within the locality.

Main duties of the job

The postholder will be required to have good typing, organisational skills and willingness to learn. All applicants should possess good levels of communication skills and understand professional behavior and patient care. Good IT skills and experience working within an admin role are also essential. Previous experience of work within healthcare and with similar IT systems is advantageous but not essential.

The role is interesting and varied where candidates require good communication skills with the ability to interact professionally with patients, relatives and other staff groups, both by telephone and in person. We’re looking for someone who is able to work under pressure , as well as provide friendly, compassionate service to patients.

For Further Details / Informal Discussion Contact:

Michael West, Business Support Manager

01493 453265

[email protected]

Working for our organisation

The role is interesting and varied where candidates require good communication skills with the ability to interact professionally with patients, relatives and other staff groups, both by telephone and in person. We’re looking for someone who is able to work under pressure , as well as provide friendly, compassionate service to patients.

Detailed Job Description And Main Responsibilities

All roles within the Trust require staff to demonstrate our core values in the care they provide to patients. All members of staff should consider these behaviors an essential part of their job role.

There will be occasions where you will be expected to cover across the locality so access to transport is essential.

Person specification

Education And Qualifications

Essential criteria

• English and Maths at GCSE D or above

Desirable criteria

• Has taken a Health Course
• Has taken an IT related course
• Has taken a Customer service related course

Experience & Knowledge

Essential criteria

• Previous experience in an administrative/reception role
• Previous experience working as part of a team

Desirable criteria

• Previous experience of working in a healthcare setting

Essential Criteria

Skills, abilities and competencies

• Proficiency with use of e-mail and Microsoft applications
• Good communication skills/telephone manner
• Good awareness of importance of confidentiality

Desirable criteria

• Good standards of document keeping and attention to detail

Behavioural qualities

Essential Criteria

• Courteous and Respectful
• Kind and Helpful
• Responsive Communication
• Effective and Professional

Desirable criteria

• Works well under pressure / Organised

The James Paget University Hospitals NHS Foundation Trust recognises the requirement to promote health and reduce ill-health. The Trust is committed to the principles of improving working lives through a number of initiatives such as job share, flexible working and the development of a culture of openness and transparency. The Trust is committed to ensuring that no job applicant or employee receives less favourable treatment on the grounds of their age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.

‘Prior consideration will be given to NHS At Risk staff within East of England’

Tier 2 Sponsorship : We are pleased to consider applicants who require Tier 2 sponsorship to work in the UK but it is unlikely that we would be able to appoint if a suitably qualified, experienced and skilled UK/Right to work candidate is available. Applying for entry clearance into the UK, must provide a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) will also be subject to this requirement.

Please check your account regularly under “My Applications” to view the progress of your applications. If you do not hear from us within 4 weeks, please assume your application has been unsuccessful.

In submitting an application form, you authorise the Trust to confirm any previous NHS service details via the Inter Authority Transfer (IAT) process.

Please note that should we experience a high level of interest in this post, the vacancy may be closed prior to the stated closing date.