Claims Assistant

Be part of a dynamic Claims Department at a leading insurance brokerage known for delivering exceptional service. As a Claims Assistant, you’ll collaborate with the Claims Specialist and gradually take on more responsibility for managing DBL and PFL claims. This role offers a great opportunity to gain practical experience in a fast-paced, team-oriented environment.

You’ll utilize industry-leading tools like EPIC and Asana to support the claims process, improve workflows, and ensure efficient claim resolutions. Over time, you’ll take full ownership of claims, showcasing your initiative and growing your expertise. If you’re eager to learn, excel in a team, and are committed to providing excellent service, this is the perfect opportunity to advance your career.

The Role

Join our dedicated claims department at a leading insurance brokerage committed to providing exceptional service. This role will involve assisting the current Claims Specialist while progressively taking ownership of DBL and PFL claims.

Key Responsibilities

• Claims Management Support: Assist with managing workers’ compensation, auto, and DBL/PFL claims by following up on required documentation and ensuring timely correspondence with carriers and clients.
• Documentation and Reporting: Collect and organize necessary claim-related information, maintain detailed records, and ensure compliance with laws and regulations.
• Client Communication: Provide updates to clients regarding claims statuses, offering exceptional service to ensure clarity and satisfaction.
• Process Ownership: Gradually take full responsibility for DBL and PFL claims, demonstrating initiative and the ability to handle tasks independently.
• System Utilization: Utilize EPIC insurance software, Outlook, and Asana CRM to manage claims, document workflows, and stay organized.
• Collaboration: Work closely with the Claims Specialist to streamline processes, identify areas for improvement, and ensure claims are resolved promptly and efficiently.

Ideal Profile

Qualifications

• Experience: Prior experience in insurance, particularly in claims management, is highly preferred. Familiarity with EPIC software and CRM tools like Asana is a plus.
• Skills: Strong multitasking abilities, excellent written and verbal communication skills in English, and a proactive mindset to handle tasks quickly and accurately.
• Attributes: Detail-oriented, organized, and capable of thinking critically while adhering to established laws and regulations.
• Longevity: Looking for a candidate with stability in their career and a commitment to long-term growth within the organization.

This role is ideal for someone eager to grow within the claims space, capable of taking initiative, and passionate about delivering exceptional service to clients. If you’re ready to make an impact and excel in a dynamic, service-oriented team, we encourage you to apply using this link: https://wkf.ms/3C2y7Ub

What’s on Offer?

• Opportunity to make a positive impact
• Work alongside & learn from best in class talent