Job Description
Key Responsibilities
- Handle customer inquiries and resolve issues promptly
- Provide expert assistance across phone, email, and chat
- Maintain a high level of professionalism and empathy
- Collaborate with internal teams to improve customer satisfaction
About Company: EaseMyTrip is one of the largest online travel platforms in India and a trusted name in the Indian travel industry. They offer end-to-end travel solutions including air tickets for more than 400 international and domestic airlines, hotel bookings for nearly 1 million hotels in India and abroad, cab booking with 4000+ cab operators, bus tickets with 2000+ bus operators, and railway tickets in India for all major cities.