Job Description

Vines of Gatwick is looking for a BMW Used Car Manager.

Your role

Are you an experienced sales leader with a passion for luxury vehicles and a proven ability to drive success? We are looking for a dynamic Used Car Sales Manager to join our thriving dealership and lead a talented team to new heights.

As our Used Car Sales Manager, you will be a part of a team of 9 dedicated Sales Executives, 2 Business Managers, and 1 Sales Support staff, all working together to achieve outstanding results. Your role will be key in driving the sales of pre-owned BMW vehicles while ensuring exceptional customer experiences and fostering a motivated, high-performance culture. If you’re ready to lead a motivated team, develop impactful sales strategies, and make your mark in the automotive industry, we want to hear from you!

We Are Looking For

  • Sales Leadership: Lead, motivate, and inspire a team of sales executives to achieve and exceed monthly, quarterly, and annual sales targets for pre-owned BMW vehicles.
  • Inventory Management: Oversee the procurement, pricing, and merchandising of pre-owned BMW vehicles, ensuring a well-balanced and appealing inventory that aligns with customer demand.
  • Sales Strategy Development: Create and implement effective sales strategies, including promotions, advertising campaigns, and pricing structures, to maximise revenue and profitability.
  • Customer Relations: Build and maintain strong customer relationships, ensuring a high level of satisfaction and repeat business. Handle escalated customer inquiries and resolve issues in a professional and timely manner.
  • Training and Development: Provide continuous coaching and development for your sales team, enhancing their product knowledge, sales techniques, and customer service skills.
  • Compliance: Ensure adherence to all relevant laws, regulations, and dealership policies, including ethical standards and customer privacy requirements.
  • Reporting and Analysis: Generate detailed sales reports to track team performance, identify trends, and make data-driven decisions to optimize sales processes.
  • Collaboration: Work closely with finance, service, and marketing departments to align efforts and contribute to the dealership’s overall success.
  • Market Awareness: Stay up-to-date with industry trends, market conditions, and competitive offerings to continuously improve sales strategies.

Salary: £56,250 Basic – £75,000 OTE

Imagine working in a bustling environment with high enquiry rates, where no two days are the same. You will thrive on the energy and excitement, driving sales, and delivering outstanding customer experiences. With an uncapped OTE, your earning potential is limitless, with opportunities to exceed your OTE based on performance.

Your profile

  • Experience: Proven track record of managing a used car sales department and consistently achieving sales targets. Minimum of 2 years experience.
  • Industry Knowledge: Strong understanding of the retail motor industry, with excellent selling, marketing, and negotiation skills.
  • Leadership Ability: Demonstrated experience in coaching, mentoring, and leading a successful sales team.
  • Customer Focused: Excellent customer-facing skills with the ability to handle difficult situations professionally and effectively.
  • Analytical Skills: Ability to analyse sales data and market trends to drive business decisions.
  • Regulatory Knowledge: In-depth understanding of relevant vehicle legislation, consumer protection laws, and trade practices.

Personal Characteristics

  • Proactive and self-motivated with a strong focus on solutions.
  • Excellent communicator with strong interpersonal skills.
  • Emotionally intelligent with a high level of integrity and confidence.
  • Optimistic and flexible, with a team-oriented mindset.

Rewards

  • Awesome Team: Join a passionate, friendly group who love what they do.
  • Great Perks: Competitive pay, exciting benefits, and plenty of room to grow.
  • Training Provided: Full training for success, even if you’re new to the role.
  • 24 Days Holiday: Plus bank holidays, increasing to 29 days with service.
  • Birthday Off: Enjoy a day off to celebrate!
  • Staff Purchase Scheme: Discounts on cars, motorbikes, and EV charging.
  • Health Plan: Medical cash plan.
  • Enhanced Parental Benefits & Flexible Holidays: Buy/sell holiday days as needed.
  • Growth Opportunities: Career planning, job shadowing, and advancement.
  • Extra Perks: High street discounts, sabbatical leave, long service awards, life assurance, Cycle2Work and more!

At Vines BMW, people are the driving force behind success. The dealership culture is refreshingly different:

  • Genuine care for employees
  • An environment fostering growth, support, and camaraderie
  • Empowerment to make decisions and contribute ideas without unnecessary bureaucracy
  • Be part of the Vines family, where fun, friendship, and a casual dress code are the norms