STORE MANAGER – MADRID

CELINE, founded in 1945 by Céline Vipiana, is an iconic French Leather-Goods, Fashion & Couture House belonging to the LVMH Group.

To have a chance of joining CELINE, you must thrive as a team player in a fast-paced environment amongst passionate, agile, and authentic people.

Job Responsibilities

YOUR WORK ENVIRONMENT

As a Store Manager, and part of the CELINE retail team, you will participate in the development of the brand in the local market.

This experience will enable you to have full ownership on your store and team. You will have the opportunity to learn and self-develop in an environment surrounded by professional with high determination and competence.

YOUR IMPACT

BUSINESS AND CLIENTS DEVELOPER:

• Monitor the store performance and always remain aware of market trends
• Take responsibility of the P&L
• Identify areas of improvement and work hand in hand with managers to implements action plans to achieve commercial objectives
• Establish a client-centric mindset to offer clients the best experience in store and achieve the CRM objectives
• Translate the store objects into concrete daily targets and tasks, inspire the team to reach the targets
• Floor presence to support the team
• Be the link between the Head Office and store

BRAND AMBASSADOR AND PROMOTER:

• Be the ambassador of the brand and endorse the culture and values to promote CELINE
• Ensure the best level of client experience
• Handle delicate customer situations if needed

PROCESS OWNER:

• Ensure that all the processes are compliant with the legal, regularly, and internal requirements
• Being transversal in the front of house and back of house, responsible of the stock and store planning
• Guarantee the proper execution of all tasks related to the digitalization of the store

TALENT HUNTER, MANAGER & SKILLS DEVELOPER:

• Review teams performance and potential to retain top talent, detect new talents in your daily environment and recruit
• Manage the team to drive the business: Create a positive work environment, develop the team spirit
• Regularly coach the team to ensure they develop the key skills expected in their position

Profile

KEYS FOR SUCCESS EDUCATION: Masters/ Bachelors Degree EXPERIENCE: Position requires a minimum of 5 years in Retail Management in fashion or luxury sector or equivalent COMPETENCIES: Strong business sense and the ability to drive results Product and fashion sensitivity Proven ability to manage large teams, strong leadership High sensitivity to client experience and loyalty Strong communication skills Organizational skills, sense of priorities and agility Talent for coaching and developing a team Exceptional interpersonal skills, empathy, sincerity and curiosity LANGUAGES: Fluent in Spanish and English. A third language would be a plus WORKPLACE: Madrid OUR COMMITMENT CELINE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and where all our employees feel included, developed and heard. We are committed to the prevention of all discrimination, providing equal opportunities to all applicants regardless of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law. CELINE recruits and recognizes all types of talents and singularities.