Account Coordinator

About us

We believe that in a world of digital overload, customers crave genuine connections and delightful experiences.

Our fun, smart, and driven team is passionate about delivering on this mission and helping our users succeed with our innovative direct mail platform.

Our platform helps thousands of brands send individually personalized postcards to customers and prospects. We make it as easy as email to boost acquisition and retention at a crucial time when customers have become numb to digital marketing while digital channels become more expensive and harder to track.

It’s an exciting time to be a part of an incredibly fast-growing company revolutionizing an industry and working with top brands.

About you

Our team is looking for individuals who are skilled in critical thinking, written communication, problem solving, and more. Our ideal candidate is someone who has the qualities that serve as the foundation for customer success and who will continue to learn as they develop with the company.

While relevant experience is a plus, this role is also open to those who are new to the job market. We understand that recent graduates are now more often faced with the challenge of “You need a job to get experience, but in order to get experience you need a job” which can leave intelligent, motivated and ambitious individuals without an opportunity to showcase their talents. Here at PostPilot, we are looking for entry-level professionals who are interested in gaining business experience, learning essential sales and marketing skills, and growing! If this sounds like you, we’d love to talk.

The position

This is a support role wherein you will be responsible for assisting individuals on a small team in a variety of administrative capacities. As an Account Coordinator, you will support the Customer Success team in a variety of ways such as:

• Managing project activities
• Building out audience segments
• Drafting strategic recommendations
• Email correspondence with clients
• Various other administrative duties within the CRM platform and PostPilot product.

This is a full-time remote position with up to 10% travel required (Client conferences, networking events and company team-building trips.)