Job Description
Job Responsibilities
- Provide technical support for operating systems (Windows, macOS, Linux).
- Troubleshoot and resolve IT-related issues in hardware, software, and networking.
- Perform routine system and hardware maintenance.
- Assist non-technical users by explaining IT concepts in simple terms.
Requirements
- 1 year of experience in an IT support role.
- High school diploma in IT or equivalent (technical certifications are a plus).
- Proficiency with major operating systems (Windows, macOS, Linux).
- Basic knowledge of networking, hardware maintenance, and software applications.
- Strong communication and problem-solving skills.
- Proficiency in Sinhala and English (both languages required).
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