Associate Manager – Ethics

PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India’s first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company’s vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.

Culture

At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us!

• Position objective:

This position is responsible for the management, execution, and oversight of key

components of the Ethics program for PhonePe Group. The position

reports to the Senior Manager (Ethics and POSH) and rolls down to overall Compliance Org.

of PhonePe Group, with a responsibility for the strategic design, planning, execution and

integration of all elements as well as ensuring consistency of interpretation and application

of the Statement of Ethics / Code of Conduct policy.

• Major Responsibilities:
• Supports in managing and overseeing the Ethics case management program by

ensuring all reported cases from across the PhonePe Group are addressed in a timely

manner, consistent with global governance expectations and mandates, as well as

proactively develops company specific tools/process to further improve and enhance

case handling to meet or exceed established KPIs and business needs.

• Supports in managing Ethics investigations, working closely with

investigators, HR, and legal to drive the process and ensure timely conclusion of

cases.

• Supports in developing, monitoring, and reporting on company’s case management

metrics and ensuring the proactive update of the cases on the Case Management

Tool.

• Actively contributes to the development, implementation and/or execution of the

Ethics training and awareness program including the development of training

content; delivery and tracking of training sessions.

• Supports in execution, coordination, and participation in activities to assess the

effectiveness of the ethics program, including but not limited to risk assessments,

Continuous Improvement Reviews and Compliance site Tours.

• Required Skills and Knowledge:

Key Skills

? Practical, Technical and Professional Knowledge/Skills – Level: Working Knowledge

? Additional Skills & Knowledge – Ability to exercise sound judgment.

? Exceptional written and verbal communication skills

? Ability to work cross-functionally, build strong relationships and partner effectively

with others to address issues.

? Good organizational and time management skills

? Ability to manage competing priorities in a fast-paced environment.

? Basic business IT skills, including proficiency with Office Suite/Google Workspace,

collaboration apps, etc.

Qualification And Experience Requirements

? Legal/ compliance professionals or Chartered accountant with 3 to 5 years’

Experience

? Knowledge of Ethics investigation procedures.

? Related work experience with Ethics investigations, HR, Legal and/or compliance

areas will be preferred.

PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

• Insurance Benefits – Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
• Wellness Program – Employee Assistance Program, Onsite Medical Center, Emergency Support System
• Parental Support – Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
• Mobility Benefits – Relocation benefits, Transfer Support Policy, Travel Policy
• Retirement Benefits – Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment
• Other Benefits – Higher Education Assistance, Car Lease, Salary Advance Policy

Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog.

Life at PhonePe

PhonePe in the news