Job Description
Ticket Operations, TICKET BOOKING, Customer Relationship Management (CRM), Customer Service, Amadeus GDS, Time Management, Multitasking,
Company Overview
Trawelmart World Tours Private Limited is a renowned company in the leisure, travel, and tourism industry. With our expertise and exceptional customer service, we provide top-notch travel experiences to our clients. Our headquarters is located in Bangalore, Karnataka, and we currently employ a team of 51-200 professionals.
Job Overview
We are hiring for the role of Air Ticketing with a mid-level experience of 4 to 6 years. This is a full-time position based in Bangalore, Karnataka, India. Trawelmart World Tours Private Limited is a leading company in the leisure, travel, and tourism industry with 51-200 employees. Visit our website at www.trawelmart.com for more information.
Qualifications And Skills
- Bachelor’s degree in any discipline
- Proven experience as an Air Ticketing Executive or in a similar role
- Sound knowledge of airline ticketing systems and software
- Proficiency in using computer systems and MS Office applications
- Strong communication and interpersonal skills
- Excellent customer service skills
- Attention to detail and ability to work under pressure
- Ability to handle multiple tasks and prioritize work effectively
- Knowledge of travel industry regulations and policies
- Good problem-solving and decision-making abilities
Roles And Responsibilities
- Handle air ticketing inquiries and bookings for clients
- Provide information on flight schedules, fares, and availability
- Assist clients in selecting the most suitable flight options based on their preferences and budget
- Coordinate with airlines, travel agents, and other departments to ensure smooth and efficient ticketing service
- Issue and modify air tickets according to clients’ requirements
- Ensure compliance with airline regulations and ticketing policies
- Handle customer queries and resolve issues related to ticketing
- Maintain accurate records of ticketing transactions and financial data
- Stay updated with industry trends, airline policies, and changes in ticketing procedures