Marketing Manager

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

Job Description

• Exciting opportunity to manage the planning, execution and delivery of Financial Services Marketing campaigns for the Loyalty business
• An innovative role which will grow and diversify your career
• Permanent full time role based at our Corporate Campus in Mascot

Working in Qantas Loyalty is exciting and fast moving. We love what we do and look forward to what we might create for the future. Being part of a business that’s constantly changing challenges us to think and move on our feet quickly. Our agile way of working enables us to be responsive to business requirements and helps us to deliver exceptional outcomes. By taking the time to recognise and reward our members, we build stronger relationships with the people who matter most.

The Marketing Manager – Financial Services will be responsible for managing our large-scale acquisition campaigns for co-branded credit cards. This involves working closely with the Marketing Leadership team and Loyalty Commercial team to identify opportunities for growth, developing through-the-line campaigns that support both partner and commercial targets to drive new card acquisition.

This role will be responsible for the execution and delivery of the integrated partner campaigns, including creative development, project planning, media planning and stakeholder management. The ideal candidate will have an analytical mindset, managing the digital hero environment and associated web analytics, reporting and optimisations. Plus a keen interest and sound understanding in data and insights driven marketing, including targeting strategic cohorts across both owned and paid media.

You’ll Have

• Tertiary qualifications in Marketing, Communications or a related discipline.
• 5+ years’ experience in critically reviewing marketing collateral to determine fit with brand and ensure they are commercially and legally sound.
• Sound understanding and background within financial services or similar regulated industry preferred.
• Ability to work at a fast pace while maintaining attention to detail.
• Sound understanding of campaign reporting and analysis techniques.
• Analytical mind set and exposure to working with website CMS management, data analytics, data segmentation and reporting highly beneficial
• Demonstrated experience in dealing with internal commercial and product stakeholders, and external clients/agencies/partners.
• Experience in using email build and delivery systems
• Experience in dealing with Legal and in understanding and communicating legal and commercial constraints to partners.
• Negotiation skills – balancing Loyalty objectives and the member proposition for successful outcomes.
• Excellent interpersonal and communication skills, both written and verbal, with the ability to effectively liaise with Qantas management, and senior executive levels of external partners.

Why Qantas?

If you’re successful in your application, you’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave and additional purchased leave options.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment.?You can also take advantage of our salary packaging for everything from motor vehicles to electronic devices.
• We’ll support your wellbeing: Whether its learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application. We will then work with you to identify the best way to assist you through the recruitment process. Your personal information will be kept confidential in compliance with relevant privacy legislation.

Be a part of something special and play your part in the Qantas story – apply today!

Applications Close: 20 January 2025