Job Description
- Administrative Support: Provide comprehensive administrative support, including managing calendars, scheduling meetings, arranging travel, preparing documents, and handling correspondence.
- Communication Management: Serve as the primary point of contact for internal and external stakeholders, screen incoming communications, prioritize requests, and facilitate communication flow between the various departments or individuals.
- Meeting Coordination: Plan, coordinate, and organize meetings, conferences, and events attended by the CEO/ C level, including preparing agendas, coordinating logistics, taking minutes, and following up on action items
- Information Management: Maintain accurate and up-to-date records, files, and databases, including confidential information related to the CEO’s / C level activities, projects, and contacts.
- Documentation and Reporting: Prepare and edit reports, presentations, memos, and other documents as requested by the CEO / C level, ensuring accuracy, quality, and adherence to deadlines.
- Relationship Management: Build and maintain positive relationships with key stakeholders, including board members, senior executives, clients, partners, and external contacts, representing the CEO / C level professionally at all times.
- Confidentiality and Discretion: Handle confidential and sensitive information with the utmost discretion, integrity, and confidentiality, following company policies and protocols.
- Project Coordination: Assist in coordinating special projects, initiatives, and strategic priorities led by the CEO / C-Level, providing administrative support, research, and coordination as needed.
- Follow-Up and Action Items: Track action items, deadlines, and commitments made by the CEO / C Level, ensuring timely follow-up, reminders, and coordination with relevant parties.
- Continuous Improvement: Identify opportunities for process improvement, efficiency enhancement, and organizational effectiveness within the executive office, contributing to a positive and productive work environment.
Requirements
- Bachelor’s degree of Commerce, management or equivalent
- Proven experience as an executive secretary, executive assistant, or similar role supporting C-level executives.
- 5+ years of related experience required in working in an executive assistant role supporting C-level executives.
- Strong organizational skills, attention to detail, and the ability to multitask and prioritize tasks effectively.
- Excellent written and verbal communication skills, including professional etiquette and diplomacy.
- Proficiency in office productivity software (e.g., Microsoft Office Suite, Google Workspace) and digital communication tools.
- Discretion, integrity, and the ability to handle confidential information with professionalism and sensitivity.
- Strong problem-solving skills, adaptability, and the ability to work independently and collaboratively in a fast-paced environment.