Job Description
Job Category: Loan Servicing
Requisition Number: DATAE001902
Posted: January 8, 2025
Full-Time
Jacksonville, FL 32224, USA
Requisition Number: DATAE001902
Posted: January 8, 2025
Full-Time
Jacksonville, FL 32224, USA
Job Details
Description
Triad Financial Services is a dynamic and innovative company dedicated to being the leading provider of financial services and solutions, serving clients worldwide. We are seeking a highly motivated and skilled Data Entry Associate to join our growing team. Work hours will be M-F, 9am-6pm EST, and includes bonus potential up to $500.00/month.
Essential Functions:
- Communicate with parties to the transaction to update them on loan status
- Process applications in accordance with all client and regulatory requirements
- Evaluate credit worthiness by processing loan applications and documentation.
- Assign work to other Indexing Associates and Data Entry Associates as needed
- Operate in accordance with all laws and regulations to meet lending compliance guidelines
- Fully cross-trained with Originations Indexing Department to assist with assignments when volume requires assistance
- Handle overflow call volume from Originations Customer Care Department
- Achieve company performance goals.
- Consistently represent the company in a positive and professional manner.
- Business writing experience
- Ensure credit denials are processed and sent in a timely manor
- Provide consistent updated to management team regarding assignment statuses
- Assorted other duties as requested by management
Minimum Qualifications:
- Experience: 1-2 years’ customer service in the finance/mortgage industry
- In-depth knowledge of loan origination processes and procedures
- Skills: Encompass (preferred), MS Office: Excel, Word, Outlook, Able to navigate across network, Windows PC proficient
- Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
- Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
- Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
- Must be responsible and reliable
- High school diploma or GED required
Benefits:
- Competitive salary
- Health, dental, and vision insurance
- Retirement savings plan
- Paid time off and holidays
- Opportunities for professional development and advancement
- Friendly and collaborative work environment
If you are a reliable and detail-oriented individual looking to contribute to a dynamic team, we encourage you to apply for this position.
Salary: $23.00 to $24.00
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