Assistant Manager – Warehouse Operations – Economic Zones – Nhava Sheva

Key responsibilities

• Shift Operations Management:
• Oversee all warehouse activities during the assigned shift, including receiving, picking, packing, and dispatching of goods.
• Coordinate with the team to ensure that all tasks are completed accurately and on time.
• Monitor and manage shift schedules, break times, and overtime to maintain optimal productivity.
• Team Supervision:
• Supervise and guide warehouse staff, including data entry operators, forklift drivers, and labours
• Assign daily tasks to team members and monitor performance to ensure standards are met.
• Conduct regular team meetings to communicate shift objectives, updates, and safety protocols.
• Inventory Management:
• Monitor inventory levels and ensure accurate stock counts during the shift.
• Ensure proper handling, storage, and labelling of goods to maintain inventory accuracy.
• Assist in conducting regular cycle counts and physical inventory checks.
• Safety and Compliance:
• Enforce all health and safety regulations and protocols to maintain a safe working environment.
• Conduct safety inspections and report any hazards or incidents immediately.
• Ensure staff compliance with standard operating procedures (SOPs) and safety guidelines.
• Process Improvement:
• Identify and report any operational inefficiencies or bottlenecks.
• Suggest improvements to workflow, processes, and layout to enhance productivity and reduce costs.
• Assist in implementing new procedures and changes in warehouse operations.
• Reporting and Documentation:
• Prepare shift reports, including inventory status, staff performance, and any incidents or deviations.
• Maintain accurate records of goods received, stored, and dispatched during the shift.
• Communicate effectively with the Warehouse Manager and other shift incharges to ensure smooth handovers.
• Equipment and Resource Management:
• Ensure that all equipment (e.g., forklifts, pallet jacks) is in good working condition and used properly.
• Monitor and manage the availability and use of necessary resources and materials for daily operations.
• Client Coordination:
• Assist in managing client-specific requirements and ensuring that their orders are processed accurately and on time.
• Coordinate with the Warehouse Manager and client representatives to address any issues or special requests.
• Training and Development:
• Train new hires and existing staff on warehouse procedures, safety protocols, and equipment use.
• Monitor staff performance and provide constructive feedback to promote continuous improvement.
• Ensure that each team member has a designated backup to cover responsibilities in their absence.
• Emergency Response:
• Act as the first point of contact during emergencies, such as equipment malfunctions, safety incidents, or unexpected challenges.
• Implement emergency protocols and coordinate with the appropriate teams for swift resolution.
• QUALIFICATIONS & COMPETENCIES

Qualification & Competencies

• Bachelor’s Degree or equivalent; a degree in logistics, supply chain management, or a related field is preferred.
• 6-7 years of experience in warehouse operations, with at least 4-6 years in a supervisory role.
• Strong leadership and team management skills.
• Proficiency in using warehouse management software (WMS) and Microsoft Office Suite.
• Good communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Knowledge of health and safety regulations and procedures.

Preferred Qualifications

• Certification in warehouse management or supply chain management.
• Experience in a high-volume, multi-client warehouse environment.
• Familiarity with lean management principles and process improvement initiatives.